Chanel Business Systems Coordinator, Ready-to-Wear Operations
- Location
- ParisÎle-de-FranceFrance
- Employment
- Contract
- Seniority
- Junior
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 2, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Fixed-term Business Systems Coordinator for Chanel's Ready-to-Wear Operations in Paris. Drive digital transformation and optimize operational processes.
Role & Responsibilities
- Supervise the continuous evolution of existing systems by gathering business requirements, analyzing impacts on operational processes, validating priorities, and coordinating implementation with technology teams
- Ensure consistency of data and processes across systems across all Ready-to-Wear Operations teams
- Guarantee user adoption of systems and raise awareness of upstream and downstream impacts of operational actions on the entire supply chain
- Support IT teams in understanding, qualifying, and resolving user requests to maintain high service levels and implement long-term action plans for recurring incidents
- Define functional requirements and associated business processes for integration of new operational scope and processes into information systems
- Represent the needs, priorities, and specificities of Ready-to-Wear Operations to technology teams to ensure alignment between business requirements, chosen solutions, and implementation timelines
- Identify innovation opportunities suited to operational challenges and team workflows
- Coordinate implementation, deployment, training, and change management initiatives to ensure sustainable team adoption of new solutions
- Expand Business Intelligence tool deployment by identifying new data scope and onboarding additional teams to their use
- Animate the Business Intelligence user community, fostering best practice sharing and supporting team capability building
- Co-design operational and strategic Key Performance Indicators with business and technology teams in response to Ready-to-Wear Operations priorities
Qualifications
- Bachelor's degree plus five years of education (engineering school or business school graduation)
- First professional experience beyond internship or apprenticeship
- Excellent understanding of information system mechanisms, including PLM, Orliweb, production planning systems, and Anaplan
- Outstanding analytical skills
- Excellent interpersonal and collaborative abilities with strong listening capacity
- Demonstrated project management competency, analytical thinking, and proactive initiative-taking
- Advanced proficiency in Microsoft Excel, PowerPoint, and Power BI
- Sensitivity to and knowledge of the fashion industry and ready-to-wear market
- Fluent English and French (written and spoken); basic Italian highly desirable
- Prior experience in product operations or IT, ideally within the luxury or fashion sector
Skills
Experience
First professional experience beyond internship or apprenticeship, with background in product operations or IT, ideally within the luxury or fashion sector
Education
Bachelor's degree plus five years of education (engineering school or business school)
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Systems Coordinator», «IT Business Analyst, Prêt-à-Porter», «Systems & Process Coordinator», «Ready-to-Wear Operations Systems Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.