Chanel Business Systems Analyst - Finance

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Location
Hong KongHong KongChina
Employment
Full-Time
Seniority
Mid-Level
Posted
Jan 14, 2026

About Chanel

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic and inclusive work environment that fosters personal growth and professional development. The brand is committed to excellence and is continually evolving to meet the needs of its discerning clientele.

Chanel is seeking a Business Systems Analyst - Finance in Hong Kong to optimize O2C processes using Microsoft Dynamics 365 and AX 2012. Join a leading luxury brand committed to excellence and innovation.

Role & Responsibilities

  • Collaborate with Finance and internal teams across global and APAC regions to ensure successful project delivery.
  • Support end-to-end project management from business requirements discovery to final testing, delivery, and training.
  • Communicate and coordinate with internal teams and external vendors for seamless system integration roll-out.
  • Review solution design documents to identify local technical dependencies and initiate necessary changes.
  • Prepare and maintain IT documentation such as system design documents, UAT test scripts, and user manuals.
  • Monitor, maintain, and support Microsoft Dynamics 365 and AX 2012 for critical business functions.
  • Manage external vendors to provide quality and timely system support.
  • Support change request processes and oversee integration support between Microsoft Dynamics 365/AX 2012 and POS/OMS.
  • Provide application system support to end-users as required.

Qualifications

  • University degree in Information Technology, Accounting, or related disciplines.
  • Agile or PMP certification is desirable.
  • Microsoft Certificates on Dynamics 365 related topics.

Skills

Strong coordination skills with experience in managing stakeholders and external vendors. Ability to build rapport with IT and business users. Collaborative and detail-oriented. Strong analytical and problem-solving skills. Multitasking and ability to work independently. Excellent interpersonal and communication skills in English.

Experience

At least 5 years of experience as a Business Analyst or System Analyst for IT systems, with specific experience in Microsoft Dynamics 365 Finance and Operations or AX 2012, systems implementation, and O2C processes.

Education

University degree in Information Technology, Accounting, or related disciplines.

Workplace

This position is based in Hong Kong, Hong Kong, China.

Benefits

Chanel offers a dynamic work environment with opportunities for personal growth and professional development, fostering an inclusive culture that values diversity and individual contributions.

Culture

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The brand values the uniqueness of each individual, which enhances the diversity and effectiveness of its teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.