Chanel Business Intelligence Manager

Employment
Full-Time
Seniority
Mid-Level
Industry
High Jewelry
Posted
Jul 29, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Business Intelligence Manager role in Hong Kong—monitor macroeconomic trends, benchmark competitors, and deliver strategic intelligence to North Asia leadership.

Role & Responsibilities

  • Conduct in-depth research and analysis of macroeconomic indicators, policy changes, geopolitical shifts, and global market developments affecting the luxury industry and business environment
  • Analyse and benchmark key competitors' strategies, emerging challengers in the region, competitive positioning, and performance; identify competitive threats and whitespace opportunities
  • Monitor and report on technology, social, cultural, and macroeconomic trends relevant to the luxury sector; identify emerging disruptions, opportunities, and risks
  • Synthesize research findings into clear, actionable insights and present to senior stakeholders; prepare reports, dashboards, and presentations
  • Collaborate cross-functionally with internal teams to deliver timely, relevant intelligence for strategic business decisions

Qualifications

  • Bachelor's degree in economics, business, finance, or related field; Master's degree preferred
  • 3+ years of professional experience in research, strategy, competitive intelligence, or business analysis roles
  • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
  • Experience with data visualization and presentation tools such as Thinkcell, Photoshop, or Figma
  • Familiarity with AI-based research and automation tools
  • Fluent written and verbal communication in English and Mandarin Chinese; Korean language a plus
  • Strong ethical standards, discretion, and demonstrated ability to handle sensitive information with confidentiality

Skills

Quantitative and qualitative data analysis Complex data interpretation and insight synthesis Microsoft Excel Microsoft PowerPoint Thinkcell Photoshop Figma AI-based research tools Competitive benchmarking Macroeconomic analysis Business intelligence and reporting Cross-functional collaboration

Experience

Working experience in research, strategy, competitive intelligence, or business analysis roles, with demonstrated ability to conduct in-depth analytical research, synthesize complex information into actionable insights, and communicate findings to senior leadership.

Education

Bachelor's degree in economics, business, finance, or a related field; Master's degree preferred.

Workplace

The role is situated in Hong Kong, Hong Kong.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Strategic Research Analyst», «Competitive Intelligence Manager», «Market Research Specialist», «Strategy & Foresight Manager», «Business Insights Analyst», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Business Intelligence Manager

Hong Kong, Hong Kong

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