Chanel Business Analysis & Retail Coordination Intern

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Conduct daily, weekly, and monthly performance analyses of Mode boutiques and sales personnel, tracking key metrics including sales revenue, customer traffic, and cross-selling activities
• Support the Retail Development Project Manager in performance monitoring and reporting
• Construct, monitor, and communicate weekly incentive programme results to sales teams
• Execute ad hoc analyses in response to evolving business needs and strategic priorities
• Assist the Retail Animation Project Manager in organizing and facilitating monthly manager committees, including preparation of presentations and reporting
• Develop qualitative monthly network reports synthesizing key operational insights
• Provide administrative support to boutiques regarding duplicates, cross-commissions, and related operational requests

Qualifications

• Currently enrolled in or recent graduate of a Grande École de Commerce (master's level, Bac+4 or Bac+5)
• Demonstrated analytical mindset and attention to detail
• Excellent interpersonal skills with proven ability to adapt across multiple stakeholder environments
• Fluent French (native speaker or bilingual proficiency)
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint

Skills

Experience

Previous internship experience in a related role such as Business Analyst, Product Merchandiser, Retail Coordinator, or Operations Officer preferred.

Education

Graduate from a school of commerce (Bac+4/5 minimum level).

Workplace

Benefits

Structured onboarding programme including Chanel heritage and product training; exposure to advanced retail knowledge; networking opportunities within the Young Talent community; cross-functional collaboration across European regional operations.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.