Chanel Boutique Sub Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is an iconic French luxury house renowned for couture, ready-to-wear, leather goods, accessories, fragrance and beauty. Privately held and globally bespoke in its retail approach, the maison places exceptional emphasis on craftsmanship, discreet client service and uncompromising brand standards.
Chanel Boutique Sub Manager role in Tokyo. Lead team, drive sales, manage operations for luxury fashion retailer in Kanto region.
Role & Responsibilities
- Develop and execute boutique sales plans in collaboration with boutique manager and supervisors
- Oversee approximately 10 fashion advisors, providing mentorship, performance evaluation, and professional development
- Manage customer relationships, including new client acquisition and retention strategies
- Coordinate with boutique manager and headquarters to negotiate with department stores and vendors on boutique requirements
- Plan and execute promotional events and special activations with management and headquarters
- Monitor product trends and inventory levels to optimize store operations and purchasing efficiency
- Manage cash operations, point-of-sale reconciliation, and financial reporting
- Implement loss prevention protocols and respond to incidents or customer complaints
- Control expenses and track key performance metrics to support operational targets
- Model professional conduct and brand standards to inspire high performance from retail team members
Qualifications
- Demonstrated experience managing a team of approximately 10 employees
- Minimum 5 years of apparel retail management experience
- Strong leadership capability with ability to lead by example
- Proven ability to thrive in fast-paced, demanding retail environments
- Strong sense of responsibility and accountability for team and store performance
Skills
Experience
Minimum 5 years of management experience in apparel retail, with demonstrated leadership of team-based operations and responsibility for store-level financial performance.
Education
Not specified; secondary education implied as standard for retail management roles in Japan.
Workplace
This position is based in Tokyo, Tokyo, Japan.
Culture
Chanel fosters a culture of refinement, discretion and excellence, where attention to detail and personalised client relationships are paramount. Employees are expected to uphold artisanal standards and deliver consistently elevated service across every client touchpoint.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Boutique Deputy Manager», «Fashion Store Supervisor», «Retail Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.