Chanel Boutique Sub-Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Apr 16, 2026

About Chanel

Chanel is a privately held French maison renowned for haute couture, leather goods, ready-to-wear and beauty. As an employer, the brand emphasizes artisanal craftsmanship, elevated client service and discreet luxury; employees operate to rigorous brand standards across boutiques globally.

Chanel Sapporo Boutique Sub-Manager position - lead retail operations, manage staff, and drive sales in luxury fashion. Full-time role in Hokkaido.

Role & Responsibilities

  • Develop and execute boutique sales plans in alignment with company targets
  • Collaborate with boutique manager, supervisors, and headquarters to negotiate requirements with department stores and vendors
  • Plan and execute promotional events and special occasions in coordination with senior management
  • Monitor product trends and inventory levels to optimize store operations and merchandise mix
  • Manage customer relationships through acquisition of new clients and retention of existing patrons
  • Oversee inventory management, cash handling, and point-of-sale reconciliation
  • Implement loss prevention measures and respond to security incidents and customer complaints
  • Manage boutique operating expenses and financial reporting
  • Supervise, evaluate, and mentor fashion advisors to ensure brand standards and sales performance

Qualifications

  • Minimum five years of management experience in apparel retail
  • Demonstrated experience managing teams of approximately ten staff members
  • Strong leadership capabilities with ability to set an example and positively influence colleagues
  • Excellent organizational and problem-solving skills
  • Sound inventory and financial management acumen
  • Customer service excellence and ability to develop long-term client relationships

Skills

Team management and staff development Sales planning and execution Inventory management Financial controls and cash handling Customer relationship management Event planning and coordination Point-of-sale systems Retail analytics Conflict resolution and crisis management

Experience

Minimum five years of management experience in luxury or premium apparel retail, with documented responsibility for supervising a team of approximately ten staff members. Prior experience in a luxury fashion boutique environment is highly valued.

Education

High school diploma or equivalent; advanced education in business management, hospitality, or retail operations is advantageous.

Workplace

This position is based in Sapporo, Hokkaido, Japan.

Culture

Chanel boutiques operate with a culture of refined professionalism and meticulous attention to detail, reflecting the maison’s luxury heritage. Employees are expected to deliver discreet, personalised client service while upholding exacting visual and operational standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Boutique Manager», «Boutique Operations Supervisor», «Senior Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Boutique Sub-Manager

Sapporo, Japan

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