Chanel Boutique Sub Manager
- Location
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is a privately held French maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrances and beauty. The brand is celebrated for uncompromising craftsmanship, discreet luxury and an exacting approach to client service, operating globally through boutiques, concessions and selective retail partnerships.
Chanel Okinawa is hiring a Boutique Sub Manager to support boutique operations and sales in Okinawa.
Role & Responsibilities
- Support the Boutique Manager in day-to-day boutique operations, ensuring consistent delivery of Chanel standards for customer experience and visual presentation
- Lead and coach sales associates to achieve individual and store sales targets; conduct onboarding, training and performance feedback
- Manage boutique staffing, scheduling and shift coverage while maintaining service continuity during peak periods
- Oversee clienteling and CRM activities to develop long-term relationships and maximize repeat business
- Coordinate stock intake, inventory control and replenishment with adherence to loss-prevention procedures
- Ensure visual merchandising compliance and upkeep of luxury presentation standards across sales floor and displays
- Handle customer escalations and complex enquiries with discretion and brand-sensitive solutions
- Prepare daily and weekly sales reporting and liaise with regional management on operational matters
Qualifications
- Proven experience in luxury retail with demonstrable sales results
- Experience supervising or leading a retail team, with strong coaching and conflict-resolution skills
- Solid understanding of inventory control and boutique operations
- Strong commercial acumen and ability to translate business targets into frontline actions
- Professional demeanour, discretion and commitment to luxury service standards
Skills
Experience
Typically requires multiple years of progressive experience in luxury retail, including experience in a supervisory or assistant-manager capacity and a proven track record delivering sales and service targets.
Education
Secondary education; vocational training or diploma in retail/commerce, hospitality or related field preferred.
Workplace
This position is based in Okinawa, Okinawa Prefecture, Japan, within easy reach of Tokyo.
Culture
Chanel maintains an exacting culture focused on craftsmanship, elegance and client confidentiality. The workplace emphasizes high-touch service, professional development and adherence to the maison's aesthetic and operational standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Assistant Store Manager», «Retail Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.