Chanel Boutique Sub Manager
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, accessories, and beauty. The brand is celebrated for its craftsmanship, iconic design language, and elevated client service; as an employer it emphasizes creativity, rigorous quality standards, and a strong commitment to brand heritage.
Chanel is hiring a Boutique Sub Manager in Fukuoka — support boutique operations, lead the sales team, and cultivate client relationships.
Role & Responsibilities
- Support the Boutique Manager in delivering daily store operations and ensuring adherence to Chanel’s standards of service and presentation.
- Drive sales performance by coaching and motivating the boutique team to achieve individual and store KPIs.
- Cultivate and maintain high-value client relationships through personalised clienteling and follow-up activities.
- Implement visual merchandising directives and ensure boutique presentation aligns with seasonal campaigns and brand guidelines.
- Oversee inventory control, stock replenishment, and accurate point-of-sale procedures to safeguard merchandise and optimise availability.
- Contribute to recruitment, onboarding and performance reviews; provide frontline coaching and development to retail staff.
- Ensure compliance with loss-prevention, cash-handling and company operational policies.
- Coordinate boutique events and local activations in collaboration with the store manager and regional teams.
Qualifications
- Proven background in luxury retail with progressive responsibility; prior experience in a supervisory or assistant-management role preferred.
- Demonstrated record of achieving sales targets and developing client portfolios.
- Strong leadership and people-management capabilities, with the ability to coach and inspire a high-performing team.
- Excellent interpersonal skills and a service-oriented mindset suitable for a high-touch luxury environment.
- Comfortable working within brand operational systems and maintaining strict merchandising and compliance standards.
Skills
Experience
Typically 3+ years in luxury retail, including at least 1–2 years in a supervisory or assistant-manager capacity within a boutique or high-end store environment.
Education
High-school diploma or equivalent required; tertiary education in business, retail management or a related discipline preferred.
Workplace
This position is based in Fukuoka, Fukuoka, Japan.
Culture
Chanel fosters a culture of exacting craftsmanship and refined client service, balancing creative expression with operational discipline. Employees are expected to uphold the maison’s heritage while delivering contemporary luxury experiences to discerning clients.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Assistant Store Manager», «Boutique Deputy Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.