Chanel Boutique Sales Assistant
Chanel — Seoul: Fashion Advisor Assistant role supporting boutique sales, client service and merchandising in a luxury retail environment.
Overview
Chanel is a privately held global luxury house renowned for haute couture, ready-to-wear, leather goods, accessories and fragrance. The brand operates an international network of boutiques and ateliers and emphasizes craftsmanship, heritage and elevated client service across its retail operations.
Role & Responsibilities
- Support Fashion Advisors in delivering exceptional, personalised client experiences and in-concierge service within the boutique.
- Manage client appointments, follow-up communications and CRM updates to sustain long-term client relationships.
- Assist with fittings, alterations coordination and on-site styling for clients during private appointments and store events.
- Execute daily merchandising standards and maintain visual presentation consistent with brand directives.
- Process sales transactions, returns and after-sales enquiries accurately and in line with luxury retail protocols.
- Monitor stock levels, receive deliveries, perform inventory counts and liaise with stockroom operations.
- Contribute to boutique KPIs by actively supporting sales initiatives, clienteling activities and store promotions.
- Adhere to compliance, loss-prevention and data-protection procedures appropriate to a luxury retail environment.
Qualifications
- Professional demeanour with polished presentation appropriate for a luxury boutique.
- Strong interpersonal and communication skills with an aptitude for client relationship building.
- Proven ability to work flexible hours including evenings and weekends to match boutique operations.
- Detail-oriented approach to merchandising, service execution and transaction accuracy.
- Discretion and respect for client confidentiality.
- Language skills, formal certifications or industry-specific training are advantageous but not mandatory.
Skills
Experience
Typically 1–3 years in boutique retail, luxury sales or another client-facing environment; experience with high-end brands or personalised service is preferred.
Education
High school diploma or equivalent; vocational training in fashion, retail or hospitality is a plus.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Culture
The workplace culture prioritises craftsmanship, meticulous standards and an elevated client-first approach. Employees operate within a collaborative, service-oriented environment where attention to detail and respect for brand heritage are central.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.