Chanel Boutique Operations Assistant (Internship)

About Chanel

Chanel is a privately held global luxury fashion house renowned for haute couture, ready-to-wear, accessories and beauty. The brand is celebrated for artisanal savoir-faire, discreet exclusivity and a commitment to creative excellence, offering employees a high-calibre environment at the intersection of craftsmanship and international retail operations.

Role & Responsibilities

• Support the Fashion Boutiques Operations Manager in the coordination and daily follow-up of retail operations across French boutiques.
• Assist with stock and inventory processes, including transfers, reconciliations and preliminary reporting to ensure inventory integrity.
• Prepare operational reports and presentations (sales KPIs, store performance, merchandising follow-up) for internal stakeholders.
• Contribute to project workstreams: rollout of in-store initiatives, seasonal merchandising implementations and process optimisation.
• Liaise with store management, logistics and regional teams to ensure compliance with operational standards and brand guidelines.
• Organise and track training logistics, appointments, and administrative tasks related to boutique operations and events.
• Provide ad hoc administrative and coordination support for meetings, audits and operational escalations.

Qualifications

• Currently enrolled in or recently graduated from a Bachelor's or Master's programme in Business, Luxury Management, Fashion Management or a related discipline.
• Available to start the internship in July 2023 and able to commit for the required internship period.
• Excellent organisational skills with meticulous attention to detail and the ability to prioritise competing tasks.
• Strong interpersonal and communication skills, capable of liaising with store teams and cross‑functional partners with discretion and professionalism.
• Analytical mindset with ability to compile and present operational data clearly.

Skills

Experience

Previous retail, customer-facing or operations internship experience is advantageous; demonstrable interest in luxury retail operations and an understanding of store-level processes are preferred.

Education

Pursuing a Bachelor's or Master's degree in Business, Luxury Management, Fashion, Retail Management or a related field.

Workplace

Culture

Chanel cultivates an atelier-like culture that values craftsmanship, discretion and creative excellence. The workplace emphasises professional rigor, cross-disciplinary collaboration and a long-term commitment to developing talent within an international luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.