Chanel Boutique Manager, Fragrance & Beauty

Employment
Full-Time
Seniority
Manager
Posted
Jul 26, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks a Fragrance & Beauty Boutique Manager in Changzhou to lead counter operations and drive luxury sales performance.

Role & Responsibilities

  • Manage daily boutique operations and fragrance & beauty counter activities
  • Lead, mentor, and supervise retail staff to ensure exceptional client service standards
  • Drive sales targets and revenue growth within the fragrance and beauty category
  • Maintain visual merchandising standards aligned with Chanel brand guidelines
  • Build and nurture client relationships through personalized service and product expertise
  • Monitor inventory levels and coordinate stock replenishment
  • Ensure compliance with company policies and luxury retail best practices

Qualifications

  • Minimum 2-3 years retail management or boutique leadership experience
  • Demonstrated expertise in fragrance and beauty product knowledge
  • Strong track record of achieving or exceeding sales targets
  • Proven ability to lead and develop retail teams
  • Fluency in Mandarin Chinese and English (spoken and written)
  • Deep understanding of luxury brand positioning and client expectations

Skills

Retail operations management Team leadership and training Sales forecasting and target management Client relationship management Visual merchandising Inventory management POS systems and retail analytics Luxury brand knowledge

Experience

2-3 years of retail management experience in a luxury or prestige beauty environment, with demonstrated success in counter or boutique leadership and consistent sales performance.

Education

Secondary education required; tertiary qualification in business, retail management, or related field preferred.

Workplace

The role is situated in Changzhou, Jiangsu, China — conveniently close to Shanghai.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Counter Manager», «Beauty Boutique Director», «Fragrance Counter Supervisor», «Beauty Department Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Boutique Manager, Fragrance & Beauty

Changzhou, China

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