Chanel Boutique Facilitator
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Chanel
Chanel is an independent French luxury house renowned for couture, ready-to-wear, leather goods, fine jewelry, watches and beauty. As an employer, Chanel is associated with meticulous craftsmanship, enduring heritage and a strong emphasis on personalised client service across its global network of boutiques.
Chanel is hiring a Boutique Facilitator in Waikiki, Honolulu, HI. Deliver exceptional client service and support boutique sales operations.
Role & Responsibilities
- Deliver a signature luxury client experience through attentive, personalised service and proactive clienteling.
- Achieve and exceed boutique sales targets by converting appointments, walk-ins and follow-up opportunities.
- Maintain boutique standards including visual merchandising, product presentation and housekeeping to Chanel guidelines.
- Manage transactions, returns and basic cash handling using the boutique POS; ensure accurate record-keeping and stock control.
- Support inventory management activities — receiving, tagging, replenishment and loss-prevention procedures.
- Coordinate and execute in-store client events and private appointments in collaboration with management and CRM teams.
- Adhere to brand compliance, confidentiality and client privacy protocols at all times.
Qualifications
- Proven experience in luxury retail, high-end hospitality or client-facing sales (preferably 2+ years).
- Demonstrable track record of meeting sales targets and cultivating long-term client relationships.
- Excellent interpersonal skills with polished presentation and professional discretion.
- Availability to work retail hours including evenings, weekends and holidays; ability to stand for extended periods.
- Authorization to work in the United States.
Skills
Experience
Typically requires at least 2 years of progressive experience in luxury retail or high-end hospitality with measurable sales performance and client development experience.
Education
High school diploma or equivalent required; tertiary qualifications in retail management, hospitality or fashion are preferred.
Workplace
The role is situated in Honolulu, Hawaii, USA.
Culture
Chanel cultivates an environment of discretion, refinement and relentless attention to detail. Employees are expected to uphold the maison’s heritage-driven standards while delivering highly personalised service to a discerning clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Specialist», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.