Chanel Boutique Facilitator

Closed The candidacy window for this position at Chanel has closed.

While this position is no longer receiving submissions as of April 19, 2026, we invite you to explore further opportunities at Chanel or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
Costa MesaCaliforniaUSA
Seniority
Supervisor
Posted
Mar 16, 2026

About Chanel

Chanel is a preeminent luxury fashion house renowned for haute couture, ready-to-wear, leather goods, accessories and beauty. As an employer, Chanel combines exacting craftsmanship and creative leadership with a global retail footprint, offering roles that demand impeccable service standards and deep product knowledge.

Chanel — Boutique Facilitator in Costa Mesa, CA (South Coast Plaza). Support boutique operations and deliver exceptional client experiences for a leading luxury fashion house.

Role & Responsibilities

  • Support daily boutique operations at South Coast Plaza, ensuring seamless client flow and an exceptional in-store experience.
  • Deliver high-touch clienteling and personalized service, cultivating lasting relationships and driving client retention.
  • Coordinate merchandising and visual presentation in compliance with brand standards and seasonal directives.
  • Manage inventory activities including receiving, stock integrity, cycle counts and timely replenishment.
  • Assist with staff coordination, scheduling, and on-the-floor coaching to uphold service and performance expectations.
  • Operate point-of-sale and boutique systems accurately; ensure loss-prevention and compliance procedures are followed.
  • Act as a liaison between the boutique and regional management for operational needs, events and reporting.

Qualifications

  • Minimum 2 years of experience in luxury retail or a high-end service environment, preferably within fashion or beauty.
  • Demonstrated ability to deliver discreet, anticipatory client service and to cultivate long-term client relationships.
  • Strong organizational aptitude with experience in inventory control and merchandising execution.
  • Excellent communication skills and professional presentation appropriate to a luxury brand environment.
  • Availability to work retail hours, including weekends and peak seasonal periods.

Skills

Clienteling Visual merchandising Inventory management Point-of-sale (POS) operations Retail sales techniques Loss prevention and compliance

Experience

At least 2 years of progressive experience in luxury retail or boutique operations, with a track record of meeting sales targets and maintaining brand standards.

Education

High school diploma or equivalent required; college coursework or a degree in retail management, hospitality, fashion or a related field preferred.

Workplace

The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles.

Culture

Chanel cultivates a culture of refinement, discretion and excellence where craftsmanship and client service are paramount. The workplace emphasizes meticulous attention to detail, collaborative teamwork, and a commitment to the brand's heritage and creative vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Coordinator», «Retail Operations Facilitator», «Store Experience Coordinator», «Client Experience Facilitator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.