Chanel Boutique Facilitator
- Seniority
- Mid-Level
- Posted
- Mar 14, 2026
About Chanel
Chanel is an independent, family-controlled French maison renowned for haute couture, ready-to-wear, leather goods, fragrance and beauty. As a global luxury employer, the brand emphasizes impeccable craftsmanship, elevated client service and rigorous training within a highly curated retail network and benefits from centralized design and product teams that support boutique operations worldwide.
Chanel is hiring a Boutique Facilitator in Aspen, CO to oversee boutique operations and deliver personalised client service.
Role & Responsibilities
- Own day-to-day boutique operations, ensuring adherence to Chanel visual, merchandising and service standards.
- Deliver an exceptional, personalised client experience through active clienteling, appointment management and discreet relationship-building.
- Coordinate boutique opening/closing procedures, cash handling, POS reconciliation and daily reporting.
- Manage inventory procedures including receipts, transfers, stock accuracy and liaison with regional logistics to optimise availability.
- Support merchandising and visual teams to implement seasonal floor sets, windows and promotional displays.
- Schedule and coordinate boutique staffing, assist with recruitment and deliver on-boarding and in-store training.
- Act as local liaison with regional and corporate teams for events, product launches and client hospitality.
- Maintain loss-prevention standards, compliance with company policies and a safe, welcoming boutique environment.
Qualifications
- Minimum 3 years' experience in luxury retail or boutique operations, with demonstrable client-facing success.
- Proven track record in boutique floor management, inventory control and POS operations.
- Exceptional interpersonal skills with the ability to cultivate high-value client relationships and manage private appointments.
- Flexibility to work retail hours including evenings, weekends and peak seasonal periods.
- Valid work authorization for the United States (role located in Aspen, CO).
Skills
Experience
At least three years of progressive experience within luxury retail or boutique environments, with prior responsibility for operations, client service and frontline staff coordination.
Education
High school diploma or equivalent required; post-secondary education in hospitality, retail management, fashion or a related discipline preferred.
Workplace
This position is based in Aspen, Colorado, USA, within easy reach of Denver.
Culture
Chanel cultivates a culture of refinement, discretion and meticulous attention to detail. Employees are expected to uphold the maison's standards of excellence in client service and presentation, while benefiting from structured training and opportunities to work within a globally respected luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Coordinator», «Retail Facilitator», «Client Experience Coordinator (Boutique)», «Boutique Coordinator», «Boutique Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.