Chanel Boutique Director
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $138,700–175,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 19, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Boutique Director in Washington, DC – luxury retail leadership role driving client experience and team excellence. $138,700–$175,000 annually.
Role & Responsibilities
- Coach and inspire boutique staff to deliver elevated client experiences across all clientele
- Foster a positive working environment that emphasizes feedback culture, diversity, mutual respect, and collaborative teamwork
- Lead as a leader of leaders, actively developing boutique management talent and empowering team members to manage their direct reports and assigned business responsibilities
- Develop and achieve business goals through strategic partnerships with boutique team and Home Office to devise creative solutions for sales growth
- Lead the team with agility and resilience, continuously improving performance based on key performance indicators and lessons learned
- Represent Chanel in the market through community involvement, partnerships with local high-profile businesses, and the execution of social and seasonal events
Qualifications
- Minimum 7 years of related retail or luxury retail management experience
- Bachelor's degree (preferred)
- Ability to lift 15 lbs
- Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives
- Understanding of and authentic passion for client experience
- Excellent communication and interpersonal skills
Skills
Experience
Minimum 7 years of progressive leadership experience in luxury retail or related customer-facing environments, with demonstrated success in team development, sales growth, and client experience management.
Education
Bachelor's degree preferred.
Workplace
This position is based in Washington, District of Columbia, USA.
Compensation
The base compensation for this position ranges from USD 138,700 to USD 175,000 per annum.
Benefits
Flexibility with flexible time and hybrid work options; dedicated paid time off for wellbeing including two-week August office closure and wellbeing days in retail; parental leave, fertility support, Milk Stork, and Care.com membership; generous paid time off for vacation, holiday, sick, and volunteer days; 401K, pension, and other incentives; robust healthcare offerings including medical, dental, vision, MDLIVE, One Medical, FSA, HSA, and EAP; life insurance, accidental death and dismemberment, short-term and long-term disability, health advocate, international business travel accident and medical coverage, and commuter transit and parking.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Retail Director», «Location Manager», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.