Chanel Boutique Director
- Location
- Beverly HillsCaliforniaUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $134,900–170,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Boutique Director at Chanel, Beverly Hills Saks location. Lead luxury retail operations, team development, and client experience excellence. $134,900–$170,000 annually.
Role & Responsibilities
- Coach and inspire boutique staff to deliver elevated client experiences across all customer segments
- Foster a positive, inclusive working environment with emphasis on feedback, diversity, mutual respect, and collaborative teamwork
- Develop and empower boutique leadership, actively coaching direct reports and ensuring accountability for assigned business responsibilities
- Drive business growth by partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales and exceed performance targets
- Lead with agility and resilience, continuously improving operations based on key performance indicators and organizational learning
- Represent Chanel in the Beverly Hills market, developing the client base through strategic community involvement, partnerships with high-profile local businesses, and execution of social and seasonal events
- Ensure boutique image and operational standards are consistently upheld to reflect Chanel's luxury brand positioning
Qualifications
- Minimum 7 years of related luxury retail or boutique management experience
- Demonstrated expertise in team leadership and talent development within a luxury brand environment
- Proven track record of driving sales performance and achieving business targets
- Strong understanding of and genuine passion for client experience and luxury service standards
- Ability to thrive in a collaborative team environment and build strong cross-functional partnerships
- Physical ability to lift 15 pounds regularly
- Bachelor's degree (preferred)
Skills
Experience
Minimum 7 years of progressive experience in luxury retail management, boutique leadership, or related high-end retail environments. Demonstrated success in building and coaching teams, driving sales performance, and delivering exceptional client experiences in a luxury brand context.
Education
Bachelor's degree preferred; equivalent relevant experience may substitute for formal education.
Workplace
The successful candidate will be located in Beverly Hills, California, USA, with easy access to Los Angeles.
Compensation
The base compensation for this position ranges from USD 134,900 to USD 170,000 per annum.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits (parental leave, fertility support, Milk Stork, Care.com membership); generous paid time off (vacation, holiday, sick, volunteer days); 401(k) and incentives; comprehensive healthcare (medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, Employee Assistance Program); life insurance, accidental death and dismemberment, short-term and long-term disability, Health Advocate, International Business Travel Accident and Medical insurance, and commuter transit and parking benefits.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Director», «Client Experience Director», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.