Chanel Boutique Customer Service Assistant Intern
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Chanel seeks a Boutique Customer Service Assistant Intern in Monaco for July 2026. Join a global luxury leader to enhance retail skills and build a professional network.
Overview
Chanel, a paragon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. Founded by the visionary Gabrielle Chanel, the brand seamlessly blends heritage with modernity. As part of a global conglomerate, Chanel operates across three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, with a presence in over 110 countries. The decentralized structure of Chanel offers myriad opportunities for personal and professional growth within the luxury fashion industry.
Role & Responsibilities
- Assist the Customer Service Manager in daily operations.
- Welcome local and international clients, ensuring exceptional service during item deposits and collections.
- Utilize interpersonal skills to convert dissatisfied clients into loyal customers.
- Advise clients on appropriate care for various products.
- Participate in the operational management of customer service, including tracking ongoing repairs, managing computerized repair records, coordinating with workshops, inspecting returned items, drafting correspondence, and handling phone communications.
- Support minor in-store repairs.
Qualifications
- Currently enrolled in a higher education program in business or management.
Skills
Experience
Previous experience in retail or management is preferred.
Education
Pursuing a degree in business or management.
Workplace
The role is situated in Monaco, Monaco-Ville, Monaco. There are currently 48 open positions in Monaco on Cerulean. Within Monaco-Ville, Cerulean currently features 49 open roles. Across Monaco, Cerulean lists 56 open roles.
Benefits
Interns will receive a comprehensive onboarding program, including training on Chanel's history and products. The role offers the opportunity to deepen retail knowledge and enhance communication skills through interaction with various European departments. Interns will also join a Young Talent Community to build a professional network.
Culture
Chanel values diversity and the unique contributions of each team member, fostering an inclusive environment. The company is committed to equitable treatment of all candidates and offers a structured recruitment process.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.