Chanel Boutique Assistant Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is an independent global maison renowned for haute couture, ready-to-wear, leather goods, accessories, fragrance and beauty. As an employer, Chanel emphasizes artisanal craftsmanship, rigorous brand standards and a discreet, client-centric retail experience across its network of boutiques worldwide.
Chanel Boutique Assistant Manager in Nagoya, Aichi, Japan — lead boutique operations and clienteling for an iconic luxury maison.
Role & Responsibilities
- Support the Boutique Manager in day-to-day store leadership, ensuring exemplary client service and adherence to Chanel brand standards.
- Lead and coach the sales team to achieve sales KPIs, cultivate client relationships and drive clienteling initiatives for VIP and prospective clients.
- Oversee floor operations including merchandising, stock rotation, inventory reconciliation and visual standards in partnership with visual merchandising guidelines.
- Manage staff scheduling, performance feedback and on-boarding of new team members; act as the primary point of contact in the manager's absence.
- Execute boutique-level sales reporting and local CRM follow-up; liaise with regional management on promotions, product allocations and operational issues.
- Maintain loss-prevention procedures and ensure compliance with cash handling, POS reconciliation and boutique security protocols.
Qualifications
- Proven leadership capability with experience coaching frontline retail teams.
- Strong clienteling aptitude, with a demonstrated ability to cultivate and retain high-value clientele.
- Excellent communication skills and professional fluency in Japanese; business-level English advantageous (language requirements not specified in source).
- Sound commercial awareness and numerical literacy for sales target management and inventory control.
- Impeccable presentation, discretion and commitment to luxury brand standards.
Skills
Experience
Typically 3+ years of retail experience in fashion or luxury goods, including at least 1–2 years in a supervisory or assistant manager capacity within a boutique or premium retail environment.
Education
High school diploma or vocational qualification required; tertiary education in business, retail management or fashion preferred.
Workplace
The successful candidate will be located in Nagoya, Aichi, Japan.
Culture
Chanel's retail environment upholds exacting standards of craftsmanship, discretion and personalised client service. The workplace fosters professional development through structured training, mentorship and immersion in the maison's heritage and product savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Boutique Manager», «Deputy Store Manager», «Retail Assistant Manager», «Clienteling Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.