Chanel Boutique Administrative Assistant

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Manage the boutique’s administrative, financial and stock routines, maintaining organized daily operations in accordance with CHANEL procedures and internal policies.
• Open, verify and close the boutique cash register at the beginning and end of the workday.
• Check sales slips, enter transactions into the system and track information in spreadsheets.
• Organize deposits in advance by day, complete the daily cash close and prepare envelopes with the funds.
• Manage the boutique’s email and respond to requests.
• Send invoices daily to the mall’s Tax and Audit departments.
• Monitor sales slips during the workday and correct entries when needed.
• Control stock of sales slips, cards and stationery, requesting replenishment from the responsible suppliers.
• Request Finance Department approval for remote sales.
• Prepare reports on motorcycle courier usage and send them to the Tax Department.
• Manage petty cash, monitoring daily balances and expenses.
• Send sales lists and DANFS to the mall and the Tax Department.
• Receive, check and properly store goods, ensuring their preservation.
• Operate AX retail modules.
• Transfer products between boutiques and issue the corresponding invoices.
• Print eyewear labels.
• Check received products against invoices.
• Reconcile physical cash against system records.
• Participate in cyclic and semi-annual inventories with the Stock Coordinator.
• Assist with management of segregated stock.
• Request mall authorization for maintenance work.
• Prepare product labels when needed.
• Prepare and send weekly reports of IT incidents related to systems.
• Order office and cleaning supplies, verify deliveries, obtain manager approval and send documents to the Finance Department for payment.
• Organize and release the mail pouch for the CHANEL office.
• Perform duties in accordance with company standards, procedures and internal policies.

Qualifications

• At least 2 years of experience as a cashier and in administrative routines in the retail sector.
• Knowledge of Microsoft Office, with Excel proficiency essential to the role.
• Familiarity with administrative routines, calculations and financial controls.
• Knowledge of internal procedures and policies.
• Organizational ability, focused attention and commitment.
• Good communication and teamwork skills.
• Advanced Excel and PowerPoint knowledge.
• Familiarity with computerized retail systems is preferred.
• Completed high school education.
• An ongoing higher-education degree, preferably in Business Administration, is preferred.
• Supplementary coursework in Microsoft Office, including advanced Excel and PowerPoint; organizational communication; and basic administrative routines.

Skills

Experience

At least 2 years as a cashier and in administrative routines in the retail sector.

Education

Completed high school education; an ongoing higher-education degree, preferably in Business Administration, is preferred.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.