Chanel Boutique Administration Coordinator (BAC)
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Chanel
Chanel is an independent, family-controlled French haute couture and luxury goods maison renowned for its heritage, craftsmanship and uncompromising standards. As an employer, Chanel combines artisanal savoir‑faire with rigorous retail discipline, operating global boutiques alongside creative ateliers and commercial teams.
Chanel in Tokyo seeks a Boutique Administration Coordinator (BAC) to manage administrative operations for Kanto boutiques.
Role & Responsibilities
- Consolidate and manage administrative workflows for Chanel boutiques across the Kanto region, ensuring timely submission of reports and adherence to head office procedures.
- Coordinate inventory movements, stock reconciliations and transfers with regional logistics and boutique teams to preserve stock accuracy and availability.
- Process and track invoices, purchase orders and expense documentation; liaise with finance for timely reconciliation and resolution of queries.
- Produce and analyse operational KPI reports and ad‑hoc summaries for regional management, identifying trends and recommending corrective actions.
- Serve as primary liaison between boutiques and corporate departments (finance, merchandising, logistics, HR) to expedite requests and implement policy changes.
- Support boutique openings, seasonal rollouts and special projects by coordinating administrative tasks, documentation and cross‑functional stakeholders.
- Maintain and optimise boutique administrative procedures and filing systems to improve efficiency and compliance with internal controls.
- Provide first‑line support for point‑of‑sale and back‑office systems issues, escalating technical matters to IT as required.
Qualifications
- Proven experience in boutique or retail administration, operations coordination, or a comparable office‑support role within luxury retail.
- Demonstrated ability to manage multiple boutiques/sites simultaneously, prioritising time‑sensitive tasks and deadlines.
- Strong numerical aptitude and experience producing operational reports and reconciliations.
- Excellent stakeholder management with the capacity to interact professionally across retail, corporate and external partners.
- High attention to detail, discretion handling confidential information, and a commitment to brand standards.
Skills
Experience
Typically three to five years of progressive experience in retail administration, boutique operations or a regional coordination role within luxury retail. Experience working across multiple sites and interfacing with corporate functions is expected.
Education
Bachelor's degree or equivalent tertiary qualification preferred; relevant vocational qualifications in business administration or retail management are acceptable.
Workplace
The successful candidate will be located in Tokyo, Tokyo, Japan.
Culture
Chanel cultivates a culture of craftsmanship, refinement and exacting standards, where discretion and professionalism are paramount. The workplace is collaborative and fast‑paced, expecting employees to combine operational rigour with sensitivity to the maison’s heritage and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Coordinator», «Retail Administration Coordinator», «Store Administration Specialist», «Regional Boutique Administrator», «Boutique Support Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.