- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 28, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Beauty Therapist provides personalized skincare consultations and in-store facial treatments, builds customer loyalty, and delivers seamless omnichannel service while supporting Chanel’s brand image and team targets. The role also shares skincare expertise with customers and trains the wider Fragrance and Beauty team.
Role & Responsibilities
- Provide personalized skincare consultations and in-store facial treatments.
- Identify customers’ skincare needs and recommend personalized skincare programs.
- Share beauty trends and skincare techniques to enrich customers’ experience with Chanel skincare products.
- Help demonstrate the brand’s expertise.
- Build customer loyalty and achieve team targets.
- Stay current with digital shopping trends and deliver a seamless omnichannel customer experience.
- Build positive customer relationships, support the brand image, and balance business requirements with high standards of customer service.
- Collaborate closely with a diverse team.
- Build customer relationships through emotional connection.
- Develop extensive knowledge of the brand and its creations, drawing on the brand’s heritage.
- Use the learning framework and pursue varied development opportunities.
- Enhance customers’ sense of fulfilment with their Chanel beauty treatment experience.
- Combine the brand’s culture with each customer’s individuality to deliver personalized service.
- Train the wider Fragrance and Beauty team in skincare knowledge and techniques.
Qualifications
- Excellent communication skills and highly proficient beauty treatment techniques.
- Strong knowledge of beauty treatment culture and current trends.
- Ability to establish, maintain, and manage customer relationships.
- Passion for the fragrance and beauty industry.
- High level of professionalism.
- Proactive approach to learning and ability to influence others.
- National certificate in beauty treatment.
- Related beauty treatment work experience preferred.
Skills
Workplace
The successful candidate will be located in Dongguan, Guangdong, China.
Explore jobs in China.
Benefits
A comprehensive learning framework and varied opportunities for personal development.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Skincare Therapist», «Beauty Treatment Specialist», «Facial Therapist», «Skincare Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.