Chanel Beauty Team Leader
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Oct 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
CHANEL seeks a Beauty Team Leader to oversee daily sales and operations at its Fragrance and Beauty Boutique in Goiânia, coordinating the team, maintaining service standards and driving performance. This is a permanent, full-time position reporting to the Sell-Out Manager.
Role & Responsibilities
- Lead by example and foster team collaboration by coordinating and guiding all boutique activities, communicating company standards, procedures and strategies, and promoting the company culture.
- Ensure service excellence in line with CHANEL rituals and standards.
- Build and develop a high-performing team that consistently delivers excellent customer service and exceeds boutique performance targets.
- Drive the use of all available tools and ensure procedures are executed and policies followed.
- Execute the boutique’s administrative and financial routines, including preparing work schedules and cash bags, reviewing time sheets and cash, verifying records, and maintaining a clean and organized workplace.
- Contribute to an inclusive, collaborative community in pursuit of individual and collective objectives.
- Demonstrate passion and knowledge of fragrance, makeup and skincare.
- Create meaningful customer experiences and foster a positive workplace culture built on feedback, diversity, mutual respect and teamwork.
- Lead the team with agility and resilience, continuously improving performance based on key performance indicators.
- Promote a culture of beauty, keep up with the latest trends and take a proactive approach to learning.
Qualifications
- At least 3 years of experience in a customer service or leadership role focused on customer service in the luxury perfumery or fragrance sector.
- Experience with administrative routines and computerized systems.
- Excellent leadership and people-management abilities to lead, motivate and develop a team.
- Flexibility and adaptability to business needs.
- Knowledge of the brand.
- Willingness to learn and develop continuously.
- Excellent written and verbal communication skills at all levels.
- Experience in networking and relationship-building.
- English for communication is preferred.
- Completed secondary education; higher education is preferred.
Skills
Experience
At least 3 years in a customer service or leadership role focused on customer service in the luxury perfumery or fragrance sector; experience with administrative routines and computerized systems.
Education
Completed secondary education; higher education is preferred.
Workplace
This position is based in Goiânia, Goiás, Brazil.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Supervisor», «Beauty Counter Manager», «Fragrance and Beauty Team Lead», «Beauty Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.