Chanel Beauty Sales Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Welcome clients and guide them through the boutique.
• Deliver a warm, bespoke, high-end experience to every client.
• Inspire clients’ desire for CHANEL by combining storytelling with strong knowledge of the brand, its heritage, modernity and savoir-faire.
• Provide beauty services to clients.
• Develop a client portfolio and build loyalty to extend the CHANEL experience beyond the boutique visit.
• Master the brand’s digital strategy and stay informed about market trends to contribute actively to a consistent omnichannel client experience.
• Share responsibility for maintaining the boutique in perfect condition and scrupulously follow established rules.
• Contribute actively to business growth by achieving sales targets set by management and leveraging available tools—including products, services and data collection—to recruit and retain clients.
• Show initiative and creativity in implementing innovative action plans to achieve the various objectives set.
• Maintain in-depth knowledge of procedures that ensure the boutique operates smoothly.
• Manage client payments efficiently.
• Share best practices with the team, foster positive momentum and contribute to developing collective knowledge and skills.

Qualifications

• Sales professional with a passion for the perfumes and beauty sector.
• Excellent interpersonal skills and a strong aptitude for teamwork.
• Proactive, with listening skills and the ability to adapt to a constantly evolving environment.
• Strong interest in performance and challenges.
• Intercultural openness.
• Fluent English.

Skills

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.