Chanel Fragrance and Beauty Counter Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Jul 1, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks experienced Fragrance and Beauty Counter Manager in Zhenjiang to lead team and drive retail excellence.

Role & Responsibilities

  • Promote brand culture and vision through integrated customer service delivery
  • Lead a large team to achieve sales targets and support individual consultants in reaching performance metrics
  • Collaborate with training teams to develop staff capabilities and build talent pipelines for brand succession
  • Ensure operational efficiency by implementing headquarters protocols and maximizing in-store processes
  • Deliver exceptional, differentiated customer service to enhance loyalty and brand perception
  • Represent the brand at counter level and serve as a role model for team excellence

Qualifications

  • Demonstrated exceptional leadership and strategic thinking to guide teams to goal achievement
  • Proven ability to enhance team execution, collaboration, and customer service delivery
  • Strong aesthetic sensibility and deep familiarity with the luxury goods sector
  • Track record of developing and nurturing retail talent
  • Excellent communication and interpersonal skills

Skills

Team leadership and coaching Retail operations management Customer service excellence Sales performance management Omnichannel retail knowledge Strategic business thinking Staff development and training Brand representation

Experience

Substantial retail leadership experience in fragrance, beauty, or luxury goods, with demonstrated success managing customer-facing teams and driving sales performance in a prestige environment.

Education

Secondary education minimum; further retail management or business-related qualification preferred.

Workplace

This position is based in Zhenjiang, Jiangsu, China, within easy reach of Nanjing.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance and Beauty Department Manager», «Perfume and Cosmetics Counter Supervisor», «Beauty Department Lead», «Fragrance and Beauty Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Fragrance and Beauty Counter Manager

Zhenjiang, China

Continue to the application.