Chanel Beauty Counter Manager

Employment
Full-Time
Seniority
Manager
Posted
Jul 1, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel seeks an experienced Beauty Counter Manager for its Shaoxing location to lead fragrance and cosmetics operations.

Role & Responsibilities

  • Lead and motivate the beauty counter team to achieve sales targets and performance metrics
  • Ensure impeccable product knowledge across fragrance and cosmetics collections
  • Deliver personalized, consultative client experiences and maintain customer relationships
  • Oversee inventory management, stock rotation, and merchandising excellence
  • Monitor sales performance and implement strategies to drive revenue growth
  • Maintain counter presentation and brand aesthetic standards
  • Train and develop team members on product expertise and service protocols
  • Report to regional or store management on performance and client feedback

Qualifications

  • Proven leadership experience in luxury retail or beauty counter management
  • Strong sales track record and ability to drive counter profitability
  • Deep knowledge of fragrance, skincare, and cosmetics categories
  • Excellent interpersonal and communication skills
  • Ability to inspire and develop team members
  • Understanding of luxury brand values and clienteling principles

Skills

Retail operations management Sales performance analysis Team leadership and coaching Product knowledge (fragrance and cosmetics) Customer relationship management Inventory management Visual merchandising Point-of-sale systems

Experience

Minimum 3–5 years of supervisory or management experience in luxury retail, beauty, or department store environments, with proven ability to lead teams and drive sales performance.

Education

Secondary education required; completion of formal training in retail management, cosmetics, or beauty sales is advantageous.

Workplace

The successful candidate will be located in Shaoxing, Zhejiang, China, with easy access to Hangzhou.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Department Supervisor», «Beauty Sales Manager», «Cosmetics Counter Lead», «Beauty Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Beauty Counter Manager

Shaoxing, China

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