Chanel Beauty Consultant
- Location
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Chanel
Chanel is a privately held French maison celebrated for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand is recognised for its craftsmanship, rigorous quality standards and a global retail network that serves a discerning international clientele. As an employer, Chanel emphasises client excellence, professional development and the preservation of a strong creative heritage across its boutiques and beauty counters.
Chanel in Kuala Lumpur seeks a Beauty Advisor to deliver luxury skincare, makeup and fragrance consultations at its boutique.
Role & Responsibilities
- Deliver personalised consultations across skincare, makeup and fragrance, tailoring recommendations to high‑value clientele.
- Conduct in‑store makeovers, product demonstrations and sampling to drive conversion and enhance client experience.
- Achieve and exceed individual and store sales targets, KPIs and conversion metrics through proactive clienteling and upselling.
- Build and maintain a CRM client book, execute follow‑up communications and organise appointments to cultivate long‑term relationships.
- Maintain boutique presentation and visual merchandising in strict accordance with Chanel brand standards.
- Manage inventory replenishment, stock rotation, and accurate POS transactions including cash handling and returns.
- Remain continuously updated on product launches, ingredient knowledge and brand campaigns; participate in mandatory training.
- Ensure compliance with local regulatory requirements and Chanel retail policies, including hygiene and safety protocols.
Qualifications
- Secondary school completion; vocational diploma or certificate in cosmetology, aesthetics or beauty therapy preferred.
- Authorised to work in Malaysia (right to work required).
- Proven ability to communicate with sophistication and discretion when serving luxury clientele.
- Demonstrable numeracy and cash‑handling integrity for POS operations.
- Availability to work retail hours including evenings, weekends and public holidays as required.
Skills
Experience
Typically 1+ year of experience in beauty retail or as a professional makeup artist, preferably within prestige or luxury brands, with a demonstrable sales track record and experience serving a high‑net‑worth clientele.
Education
Secondary school diploma; certificate in cosmetology, aesthetics or beauty therapy preferred.
Workplace
This position is based in Kuala Lumpur, Kuala Lumpur, Malaysia.
Culture
Chanel fosters a culture of refinement, discretion and relentless attention to detail, where client service and craftsmanship are paramount. Employees operate in a collaborative, training‑focused environment that values professional development and adherence to the maison's exacting standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Cosmetics Advisor», «Skincare Specialist», «Client Advisor — Beauty», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.