Chanel Beauty Consultant
Chanel is hiring a Beauty Advisor in Johor Bahru — retail beauty role delivering consultations, sales and luxury client service.
Overview
Chanel is an internationally renowned French maison of luxury goods, celebrated for its haute couture, ready-to-wear, accessories, fragrances and beauty lines. As an independent house with a legacy of craftsmanship and discretion, Chanel maintains rigorous standards of product excellence and client service across its global boutiques and counters.
Role & Responsibilities
- Deliver personalised consultations and make-up or skincare services that reflect Chanel’s luxury service standards and product expertise.
- Proactively build and maintain a portfolio of clients through clienteling, follow-up communications and appointment management to maximise customer lifetime value.
- Achieve individual and store sales targets through expert product recommendations, cross-selling and demonstrations.
- Maintain impeccable counter presentation: merchandising, stock rotation, inventory accuracy and adherence to visual merchandising directives.
- Operate point-of-sale systems and complete daily sales reporting and CRM updates with attention to confidentiality and data quality.
- Participate in product training, merchandising resets and promotional events; represent the brand with poise at in-store activations.
Qualifications
- Diploma or certificate in cosmetology, beauty therapy, makeup artistry or equivalent vocational training preferred.
- Professional grooming and presentation aligned with luxury retail standards.
- Strong interpersonal skills with a consultative sales approach and high emotional intelligence.
- Ability to work flexible retail hours, including evenings, weekends and public holidays; legal right to work in Malaysia.
Skills
Experience
Typically 1–3 years of direct experience in cosmetics or luxury beauty retail; prior experience with premium or luxury brands is strongly preferred.
Education
High school diploma required; vocational qualification or diploma in beauty/cosmetology preferred.
Workplace
The role is situated in Johor Bahru, Johor, Malaysia. There are currently 13 open positions in Johor Bahru on Cerulean. Across Malaysia, Cerulean lists 145 open roles — 2 of them newly added.
Culture
The workplace culture privileges elegance, discretion and impeccable client service consistent with Chanel’s heritage. The brand emphasises continuous product and technical training, mentorship within boutique teams, and a professional environment that upholds artisanal standards and personalised client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.