Chanel Beauty Advisor (Travel Retail)
Chanel is hiring a Beauty Advisor (Travel Retail) in Singapore — client-facing role selling cosmetics and fragrances in duty-free retail.
Overview
Chanel is an iconic French luxury house renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty lines. As an independently owned global brand, Chanel operates a network of boutiques, travel-retail counters and flagship stores, and is recognized for uncompromising quality, craftsmanship and a highly curated client experience. The organisation pursues exacting standards of service, discretion and brand stewardship across all commercial channels.
Role & Responsibilities
- Deliver exemplary, personalised client service to discerning international and transit customers in a travel-retail (duty-free) environment.
- Recommend and demonstrate make-up and skincare products through in-counter consultations, bespoke application and product sampling.
- Achieve and contribute to sales targets, conversion metrics and average transaction value while maintaining long-term client relationships (clienteling).
- Maintain immaculate presentation of the counter according to Chanel visual merchandising and brand standards.
- Manage stock levels, replenishment, receiving and loss-prevention procedures in accordance with travel-retail regulations and internal controls.
- Operate point-of-sale systems, process transactions and handle duty-free documentation accurately.
- Collaborate with the boutique/airport team to execute launches, promotional activities and client events.
- Adhere to Chanel’s code of conduct, product knowledge standards and hygiene procedures for cosmetics application.
Qualifications
- Proven aptitude for luxury retail client service with confident interpersonal presence and polished grooming.
- Professional proficiency in make-up application and skincare consultation; formal diploma or certification in beauty, cosmetics or cosmetology is advantageous.
- Strong sales orientation with ability to meet targets and proactively build a client portfolio.
- Flexible availability, including weekends, public holidays and shift patterns typical of airport/travel-retail operations.
- Excellent communication skills and the ability to interact with an international clientele; additional Asian language skills are advantageous.
- Right to work in Singapore.
Skills
Experience
Typically 1–3 years of direct retail experience in cosmetics, skincare or fragrance; prior travel-retail or airport counter experience is highly desirable.
Education
High-school diploma or equivalent; vocational training or certification in beauty, cosmetology or makeup artistry preferred.
Workplace
This position is based in Singapore, Central, Singapore. Cerulean lists 202 open roles in Singapore, including 6 posted recently. In Singapore as a whole, Cerulean currently features 202 open positions, with 6 posted this week.
Culture
Chanel’s workplace culture emphasizes meticulous craftsmanship, elevated client service and a refined aesthetic. Employees are expected to embody the brand’s discretion, professionalism and commitment to excellence while working within a collaborative, performance-driven retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.