Chanel Beauty Advisor

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Welcome clients and guide them throughout their boutique journey.
• Deliver a unique, warm and personalised experience to every client.
• Inspire clients' desire for CHANEL through storytelling and in-depth knowledge of the brand, its heritage, modernity and expertise.
• Offer beauty services during every consultation.
• Develop a personal client portfolio and build loyalty, extending the CHANEL experience beyond boutique visits.
• Master the brand's digital strategy and stay current with market trends to deliver a consistent omnichannel experience.
• Help maintain the boutique in impeccable condition by following established rules scrupulously.
• Contribute to back-office activities, including stocktaking, deliveries and stockroom organisation.
• Contribute actively to business development by achieving management-set sales targets and using available tools, including products, services and data collection, to acquire and retain clients.
• Show initiative and creativity in implementing innovative action plans to achieve assigned objectives.
• Maintain in-depth knowledge of procedures that ensure the boutique operates smoothly.
• Ensure efficient handling of client transactions.
• Share best practices with the team, foster a positive dynamic and contribute to the development of collective knowledge and skills.

Qualifications

• Sales professional with a passion for fragrance and beauty.
• Excellent interpersonal skills and a strong team spirit.
• Proactive, with strong listening skills and adaptability in a constantly evolving environment.
• Performance- and challenge-oriented.
• Open-minded and culturally aware.
• Fluent English; additional languages are a plus.

Skills

Compensation

The base compensation for this position is EUR 28,000 per annum.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.