Chanel Beauty Advisor (Apprenticeship)
Chanel is hiring a Beauty Advisor (alternance) in Marseille/Aubagne starting Sept 2026 — apprenticeship in luxury cosmetics retail and clienteling.
Overview
Chanel is an iconic French maison renowned for its haute couture, ready-to-wear, accessories, fragrance and beauty divisions. As a global luxury house, Chanel combines rigorous craftsmanship with creative leadership across fashion and beauty, offering employees a workplace characterised by exacting standards, intensive training and opportunities within an international retail network.
Role & Responsibilities
- Deliver personalised skincare and makeup consultations and application services that reflect Chanel’s aesthetic and product expertise.
- Develop and maintain a loyal client portfolio through proactive clienteling, appointment management and follow-up communications.
- Achieve individual and store sales targets, contribute to conversion and average transaction value, and record sales activity accurately.
- Implement merchandising standards: maintain product presentation, replenish stock, manage inventory and ensure point-of-sale displays reflect seasonal directives.
- Support in-store events, launches and promotional initiatives, collaborating with the boutique team to maximise impact and client experience.
- Complete administrative and operational tasks including cash handling, POS transactions and daily reporting in accordance with brand procedures.
- Participate actively in brand training, product education and skills development sessions; apply hygiene, safety and regulatory protocols at all times.
Qualifications
- Enrolled in an alternance/apprenticeship program in cosmetics, beauty therapy, retail or a related discipline (e.g., CAP Esthétique, BTS, professional bachelor) with availability from September 2026.
- Fluent French with strong verbal communication and interpersonal skills.
- Demonstrable passion for luxury beauty, cosmetics and client service; attentive to detail and presentation.
- Flexible availability including weekends and peak retail periods, and legal right to work in France.
Skills
Experience
No extensive prior experience required; previous customer-facing retail or beauty counter experience is advantageous but not mandatory. The apprenticeship is designed to develop practical sales, service and product expertise.
Education
Currently enrolled in an accredited vocational or higher-education program in beauty, cosmetics, retail or a related field (alternance/apprenticeship track).
Workplace
The role is situated in Marseille, Provence-Alpes-Côte d'Azur, France. There are currently 8 open positions in Marseille on Cerulean, with 2 added recently. Within Provence-Alpes-Côte d'Azur, Cerulean currently features 177 open roles, including 5 recent additions. Across France, Cerulean lists 4.275 open roles — 127 of them newly added.
Culture
Chanel fosters a workplace of refined craftsmanship and creative excellence, where attention to detail and impeccable service are paramount. The brand emphasises professional development through structured training and mentorship, providing apprentices with exposure to luxury retail operations and career progression opportunities within a prestigious global maison.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.