Chanel Fragrance & Beauty Assistant Training Manager

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Location
BeijingBeijingChina
Employment
Full-Time
Seniority
Mid-Level
Department
Human Resources, People & Culture
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Apr 13, 2026

About Chanel

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, leather goods and beauty. The maison combines artisanal savoir-faire with modern retail and brand stewardship across a global network of boutiques and boutiques-in-boutiques, offering employees an international, design-led environment and rigorous standards of client service.

Chanel seeks Fragrance & Beauty Assistant Training Manager in Beijing. Design retail training solutions and develop frontline capabilities across Mainland China.

Role & Responsibilities

  • Design, enhance, and continuously optimize regional retail training solutions across product knowledge, client experience, selling techniques, and operational capabilities
  • Perform in-depth business diagnosis using point-of-sale performance data, customer service insights, and relevant metrics to identify capability gaps and training priorities
  • Act as owner for key regional training programmes, overseeing end-to-end planning, customization, enhancement, and quality tracking across retail locations
  • Partner with retail stakeholders and expert teams to localize training programmes aligned with business priorities and regional needs
  • Govern and continuously improve regional coaching quality, ensuring effective capability building at point-of-sale level
  • Communicate training insights, recommendations, and progress to retail leaders and cross-functional stakeholders with clarity and business context
  • Monitor training impact and learning effectiveness, adjusting solutions based on outcomes, feedback, and evolving business requirements

Qualifications

  • Bachelor's degree or above
  • At least 5 years of relevant experience in retail training, learning and development, or people capability roles, preferably within luxury, beauty, retail, or FMCG sectors
  • Strong understanding of retail business operations and frontline capability requirements
  • Demonstrated expertise in programme ownership, including structured problem-solving, solution design, and continuous optimization
  • Excellent training and facilitation skills with ability to design and deliver impactful learning experiences across diverse learner groups
  • Strong stakeholder management and influencing capabilities across functions and organizational levels

Skills

Business acumen and data analysis Programme and project management Training design and facilitation Stakeholder management and cross-functional collaboration Performance data interpretation (POS systems, customer service metrics) Coaching and capability development Problem-solving and strategic thinking Presentation and communication skills

Experience

At least 5 years of experience in retail training, learning and development, or people capability roles within luxury, beauty, retail, or FMCG environments. Demonstrated sensitivity to luxury branding and retail operational requirements.

Education

Bachelor's degree or above.

Workplace

This position is based in Beijing, Beijing, China.

Culture

Chanel cultivates a discreet, craft-focused culture that values excellence, creativity and meticulous attention to detail. The workplace is international and high-performing, offering opportunities to develop specialist retail expertise within a brand-led, collaborative environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Training Specialist», «Retail Training Development Manager», «Learning & Development Consultant», «Fragrance Training Programme Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.