Chanel Assistant Training Manager (FBP)

Location
Seniority Mid-Level
Department Human Resources, People & Culture
Industry Fashion, Apparel & Leather Goods
Posted Apr 13, 2026
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Chanel in Beijing seeks an FBP Assistant Training Manager to support boutique learning, onboarding and store readiness for the brand.

Overview

Chanel is a privately held French luxury house renowned for haute couture, ready-to-wear, leather goods and beauty. The maison combines artisanal savoir-faire with modern retail and brand stewardship across a global network of boutiques and boutiques-in-boutiques, offering employees an international, design-led environment and rigorous standards of client service.

Role & Responsibilities

  • Support the implementation of the FBP training strategy across boutiques, ensuring alignment with brand standards and commercial objectives.
  • Design, adapt and deliver classroom, on-the-job and e-learning modules for sales, clienteling and product knowledge.
  • Coordinate onboarding and continuous development pathways for boutique staff and store managers in partnership with HR and retail operations.
  • Manage the training calendar, logistics for face-to-face sessions and the upkeep of training content and materials.
  • Monitor training effectiveness through performance metrics, post-training assessments and store-level KPIs; produce regular reports and insights.
  • Provide targeted coaching and capability-building for store teams and field trainers; support change management for new initiatives.
  • Liaise with merchandising, product and marketing teams to ensure timely specialist product training and launch readiness.
  • Maintain and administrate Learning Management System records and ensure training compliance across the FBP scope.

Qualifications

  • Proven experience in retail training, learning & development or talent development — ideally within premium or luxury retail.
  • Demonstrated ability to design and deliver engaging training programs and to translate brand standards into practical retail behaviours.
  • Strong stakeholder management skills, with experience working across operations, HR and commercial teams.
  • Analytical aptitude for measuring training impact and translating data into actionable recommendations.
  • Excellent organisational skills, attention to detail and the ability to manage multiple projects concurrently.

Skills

Training program design Facilitation and coaching Learning Management Systems (LMS) — administration and reporting Project coordination and stakeholder management Performance measurement and KPI analysis MS Office (Excel, PowerPoint) — advanced user

Experience

Typically requires 3–5 years of progressive experience in retail training or learning & development, with a preference for candidates who have worked in luxury or premium retail environments and who have led multi-site training rollouts.

Education

Bachelor's degree in Business, Human Resources, Education, Hospitality or a related discipline; qualifications in L&D, instructional design or coaching are advantageous.

Workplace

This position is based in Beijing, Beijing, China.

Culture

Chanel cultivates a discreet, craft-focused culture that values excellence, creativity and meticulous attention to detail. The workplace is international and high-performing, offering opportunities to develop specialist retail expertise within a brand-led, collaborative environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Learning & Development Manager», «Retail Training Assistant Manager», «Boutique Training Coordinator Manager», «Training & Onboarding Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.