Chanel Assistant Sales Manager (Work‑Study)

Employment
Internship
Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent global luxury house renowned for haute couture, ready‑to‑wear, accessories, fragrance and beauty. As an employer, Chanel emphasizes craftsmanship, elevated client service and discreet sophistication across boutiques and corporate functions, offering rigorous on‑the‑job training and career paths within a heritage luxury environment.

Chanel — Assistant Sales Manager (Work‑Study) at Roissy CDG, Paris. Alternance starting Sept 2026; support boutique operations and luxury client experience.

Role & Responsibilities

  • Support the Store Manager in achieving commercial targets and daily boutique KPIs, with particular attention to sales conversion and average transaction value.
  • Deliver and model exemplary luxury client service and clienteling for a highly international, transit clientele at Roissy CDG.
  • Coach, motivate and supervise sales advisors on the floor; participate in recruitment, onboarding and practical training for new hires.
  • Ensure boutique operational excellence: opening/closing routines, cash handling, point‑of‑sale accuracy and inventory control.
  • Maintain visual merchandising standards and assist in implementing seasonal floor moves and product launches.
  • Manage shift planning and cover; handle customer complaints and escalations with discretion and brand alignment.
  • Support stock management activities including replenishment, back‑office organization and loss prevention procedures.

Qualifications

  • Enrolled in a recognized work‑study (alternance) program in Business, Retail Management, Luxury Brand Management or equivalent.
  • Strong customer‑service orientation with a professional presentation appropriate to a luxury retail environment.
  • Availability for retail hours including weekends, public holidays and flexible shifts typical of airport boutique operations.
  • Capacity to work in a bilingual or multilingual setting (preferred) and to interact with an international clientele.

Skills

Luxury clienteling Team leadership and coaching Visual merchandising Inventory and stock control Point‑of‑sale (POS) operations Cash handling and operational compliance Customer complaint resolution

Experience

Previous customer‑facing or retail experience is preferred but not mandatory for candidates currently enrolled in a work‑study program; demonstrable exposure to luxury or premium retail environments is an advantage.

Education

Currently enrolled in a Bachelor's or Master's level programme in Business, Retail Management, Luxury Brand Management or a related discipline (alternance/work‑study).

Workplace

The role is situated in Paris, Île-de-France, France.

Culture

Chanel cultivates an atmosphere of refinement, attention to detail and respect for heritage craftsmanship. The boutique environment prioritizes personalized client relationships, continuous learning and high standards of discretion and professionalism.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Retail Manager (Apprenticeship)», «Retail Management Trainee — Luxury», «Sales Supervisor Trainee», «Client Experience Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Assistant Sales Manager (Work‑Study)

Paris, France

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