Chanel Assistant Project Manager — Client Experience, Watches & Jewellery (Internship)

Closed The candidacy window for this position at Chanel has closed.

While this position is no longer receiving submissions as of April 3, 2026, we invite you to explore further opportunities at Chanel or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
France
└Île-de-France
└Paris
Employment
Internship
Seniority
Intern
Posted
Mar 16, 2026

About Chanel

Chanel is a privately held Parisian Maison renowned for haute couture, ready-to-wear, leather goods, watches and fine jewellery. As an employer, the brand emphasises craftsmanship, creative excellence and rigorous standards across product, retail and client experience teams, offering exposure to high-touch luxury operations and cross-disciplinary collaboration.

Chanel — Paris: Internship as Assistant Project Manager, Client Experience (Watches & Jewellery). Start July 2026; support CX projects and events in the Maison's horlogerie & joaillerie division.

Role & Responsibilities

  • Support the planning and execution of client experience projects for the Watches & Jewellery division, from concept through delivery.
  • Coordinate cross‑functional stakeholders including retail, marketing, product, after‑sales and visual merchandising to ensure project alignment and timing.
  • Maintain project timelines, track milestones and assist with basic budget monitoring and vendor follow‑up.
  • Prepare clear, polished presentations, status reports and briefing documents for internal stakeholders and executive review.
  • Contribute to client journey mapping, mystery shopping analysis and the consolidation of qualitative feedback to inform experience improvements.
  • Assist in organising client events, VIP appointments and in‑boutique activations, including logistical coordination and on‑site support.
  • Support production of training materials and operating procedures for front‑line teams to ensure consistent delivery of CX initiatives.
  • Liaise with external suppliers and partners to obtain quotes, samples and production updates as required.

Qualifications

  • Currently enrolled in or recently graduated from a Bachelor's or Master's programme in Business, Marketing, Luxury Management, Communications or equivalent.
  • Strong organisational skills with the ability to manage multiple tasks and deadlines in a fast‑paced environment.
  • Excellent written and verbal communication; polished presentation skills and attention to detail.
  • Demonstrated interest in luxury watches and jewellery, client service and experiential retail.
  • Discretion, professionalism and a collaborative mindset when working with senior stakeholders and high‑value clients.

Skills

Project coordination and timeline management Client journey mapping and customer experience analysis Microsoft Excel Microsoft PowerPoint Microsoft Word / Google Workspace Basic data consolidation and reporting Event coordination and vendor management Familiarity with CRM platforms (Salesforce or equivalent) — advantageous

Experience

Previous internship or up to two years' experience in project support, retail operations, client services or marketing within luxury, retail or hospitality environments is preferred but not mandatory.

Education

Enrolment in or recent completion of a Bachelor's or Master's degree in Business, Marketing, Luxury Management, Communications or a related discipline.

Workplace

This position is based in Paris, Île-de-France, France.

Culture

Chanel fosters a culture of exacting craftsmanship, creative rigour and discretion. Teams are collaborative and multidisciplinary, offering interns hands‑on exposure to high‑value client programmes and the Maison’s standards of excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Project Intern — Watches & Jewellery», «Customer Experience Project Assistant (Intern)», «Watches & Jewellery Project Coordinator — Internship», «CX Project Assistant — Horlogerie & Joaillerie (Intern)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.