Chanel Assistant Operations Manager

Location
Employment Full-time
Seniority Mid-Level
Posted Nov 26, 2025

Join Chanel in Bal Harbour as an Assistant Operations Manager. Oversee boutique operations, collaborate on strategic initiatives, and lead a dynamic team in a luxury fashion environment.

Overview

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers a unique work environment that encourages personal and professional growth. The company values diversity and inclusion, fostering a culture where employees are empowered to contribute to collective progress and embrace the brand's rich heritage.

Role & Responsibilities

  • Oversee all operational functions within the boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management.
  • Collaborate with the Home Office Retail Operations team to develop and execute strategic initiatives aimed at enhancing operational efficiency.
  • Lead and inspire operational staff, fostering a positive working environment and promoting a culture of feedback, diversity, mutual respect, and teamwork.
  • Act as the ultimate expert on all Standard Operating Procedures, Systems, and Tools, serving as a resource for the entire Boutique Team.
  • Manage the budget and forecast expenditures for a multi-faceted boutique.
  • Lead various projects and take initiative to drive business results.

Qualifications

  • Minimum 3 years of related experience.
  • Bachelor’s degree preferred.
  • Ability to lift 15 lbs.
  • Flexible schedule with the ability to work late nights, weekends, and some holidays.

Skills

Strong organizational and attention to detail skills. Excellent communication skills. Ability to thrive in a team environment and work collaboratively. Understanding of and passion for client experience. Foreign language skills preferred but not required.

Experience

Minimum of 3 years in a related field, preferably within the luxury retail sector.

Education

Bachelor’s degree preferred.

Workplace

This position is based in Bal Harbour, Florida, USA, within easy reach of Miami. Cerulean lists 31 open roles in Bal Harbour, including 2 posted recently. The broader Florida area accounts for 293 active listings on Cerulean, 7 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.

Compensation

The anticipated base salary range for this position is $70,200 through $106,000. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Benefits

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and more.

Culture

Chanel is dedicated to creating a workplace that promotes respect, empathy, and dignity for all. The company is committed to diversity and inclusion, encouraging employees to engage with their communities and contribute to sustainability efforts. Chanel supports cultural engagement and offers career and leadership development opportunities to help employees grow within the organization.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.