Chanel Assistant Manager, Retail Talent Development (Fashion RLDP)
Chanel in Beijing seeks an Assistant Manager, Retail Talent Development (Fashion RLDP) to lead boutique leadership programmes and develop retail talent.
Overview
Chanel is an independent, globally recognised maison renowned for haute couture, ready-to-wear, leather goods, fragrances and beauty. As an employer, Chanel emphasises craftsmanship, refined service and an uncompromising commitment to brand heritage while investing in talent development and leadership within its retail network.
Role & Responsibilities
- Design, implement and manage the Fashion Retail Leadership Development Programme (RLDP) and associated boutique talent initiatives across Beijing retail operations.
- Partner with store leadership, regional HRBP and global L&D to define competency frameworks, rotation plans and individual development pathways for retail leaders.
- Conduct learning needs analyses, create curricula (classroom, on-the-job, coaching and e-learning) and commission external vendors or internal subject-matter experts as required.
- Coach and mentor high-potential participants; provide regular feedback, performance calibration and succession planning recommendations to senior stakeholders.
- Measure programme effectiveness through qualitative and quantitative KPIs (retention, promotion rate, engagement, sales impact) and deliver regular reporting to regional HR and business leads.
- Manage project timelines, budgets and logistics for cohorts, assessment centres and experiential retail rotations.
- Advise store management on talent diagnostics, capability building, and frontline leadership best practices to elevate customer experience and sales performance.
- Ensure conformity with Chanel’s employer standards, confidentiality and cultural expectations across all talent interventions.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology or a related discipline; master’s degree or advanced L&D certification preferred.
- Minimum 3–6 years’ experience in talent development, learning & development or retail HR, with demonstrable exposure to store operations or leadership programmes.
- Proven track record designing and delivering leadership development programmes, assessment centres or coaching schemes.
- Commercial acumen with ability to link people programmes to retail KPIs and business outcomes.
- Strong stakeholder management skills with experience influencing senior retail leaders and cross-functional partners.
- Excellent written and verbal communication; discretion and cultural sensitivity required for a luxury environment.
Skills
Experience
3–6 years in talent development, L&D or retail HR, ideally within luxury fashion or premium retail; experience managing leadership programmes and working with store operations is highly desirable.
Education
Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology or related field; advanced degree or L&D certification preferred.
Workplace
This position is based in Beijing, Beijing, China. Cerulean lists 158 open roles in Beijing, including 3 posted recently. The broader Beijing area accounts for 184 active listings on Cerulean, 4 of which are new. In China as a whole, Cerulean currently features 1.802 open positions, with 36 posted this week.
Culture
Chanel fosters a culture of meticulous craftsmanship, creative excellence and discretion, with a strong emphasis on mentoring and long-term career progression. The retail organisation values service leadership, collaborative problem-solving and the cultivation of boutique-level expertise.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Talent Development Manager», «Retail Learning & Development Manager», «Retail Leadership Development Manager», «Boutique Talent & Development Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.