Chanel Assistant Manager, Product

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Build and deepen category knowledge through daily engagement with product data, client feedback, floor observations, and reporting tools including the Fashion Merch Dashboard and product delivery dashboards
• Support the Manager, Product with reporting and product search responsibilities—ensuring accuracy and timeliness
• Execute day-to-day product movement within the assigned category, managing incoming deliveries, boutique routing, and inter-boutique product requests under Manager, Product direction
• Support the client reserves lifecycle, assisting with VIC request documentation, Reserve Tool entry, and tracking reserve status with precision
• Maintain SKU-level tracking and accountability across the category, monitoring product status, sell-through pacing, and movement to proactively flag actions needed to the Manager, Product
• Gather and organize data that feeds category analyses including sell-through reports, sizing and segment performance data, client demand patterns, and missed sales tracking
• Consolidate buy review materials for the Manager, Product, including category performance summaries, client data pulls, historical sell-through comparisons, and reserve documentation
• Support the Manager, Product in documenting collection feedback and client reserves in the buying tool and serve as secondary point of contact for Home Office category buyer
• Execute day-to-day sell-through tracking at the category level, monitoring product movement and flagging emerging patterns or client interest to the Manager, Product
• Track client reserve conversion and review product requests, keeping Manager, Product and Area Director informed and aligned
• Observe product-client interactions on the floor and share observations with the Manager, Product and Fashion Training & Styling peers to refine in-season education and styling content

Qualifications

• Minimum 3 years of related retail, merchandising, or product management experience
• Bachelor's degree (preferred)
• Deep passion and enthusiasm for product and style
• Ability to thrive in a team environment and work collaboratively
• Strong attention to detail and organizational skills
• Comfort with data and ability to gather, organize, and present information clearly
• Proficiency with reporting tools and dashboards
• Excellent communication skills
• Ability to lift 15 lbs regularly and stand/walk for extended periods
• Flexible schedule with availability for late nights, weekends, and some holidays

Skills

Experience

Minimum 3 years of related experience in retail, merchandising, product operations, or adjacent category management roles within luxury fashion or accessories environments. Experience with product lifecycle management, inventory systems, or fashion data analysis is valued.

Education

Bachelor's degree (preferred). No specific field of study required, though experience in fashion merchandising, business, or related disciplines is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 92,400 to USD 110,000 per annum.

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; Family and caregiving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com membership); Generous paid time off policies including vacation, holiday, sick, and volunteer days; 401(k) and other incentives; Robust healthcare offerings including medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program; Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking benefits.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.