Chanel Assistant Manager, Operations
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 2, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks an Assistant Manager, Operations in New York to oversee daily operations and support inventory management in a luxury retail environment.
Role & Responsibilities
- Oversee daily operational activities and ensure compliance with company policies and procedures
- Support inventory management, stock allocation, and merchandise flow across assigned areas
- Assist in staff scheduling, training coordination, and performance monitoring
- Monitor operational metrics and KPIs, reporting findings to senior management
- Coordinate with multiple departments to ensure seamless execution of operational initiatives
- Address customer and staff concerns while maintaining service excellence standards
Qualifications
- Proven experience in operations management within a luxury or retail environment
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in inventory and point-of-sale systems
- Ability to lead and motivate team members
Skills
Experience
3–5 years of operations or retail management experience, preferably in luxury fashion or high-end retail
Education
Bachelor's degree in Business Administration, Operations Management, or related field; or equivalent professional experience
Workplace
The role is situated in New York, New York, USA.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator», «Operations Assistant Manager», «Operations Supervisor», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.