Chanel Assistant Manager, Operations (Apprenticeship)
Chanel Paris seeks an Assistant Manager, Operations (Apprenticeship) — alternance starting Sept 2024. Join the boutique team in Paris.
Overview
Chanel is a preeminent French luxury fashion house renowned for haute couture, ready-to-wear, leather goods and accessories. As an employer, the brand emphasizes artisanal craft, creative excellence and exacting service standards; it offers career pathways across retail, design and operations within a global luxury network.
Role & Responsibilities
- Support daily boutique operations to ensure a flawless client experience and adherence to Chanel operational standards.
- Manage stock reception, inventory control and stockroom organisation, including cycle counts and discrepancy resolution.
- Implement and maintain visual merchandising directives and boutique floor sets to reflect seasonal campaigns.
- Assist with team scheduling, daily briefings and on-the-floor coaching to uphold service protocols.
- Contribute to sales and operational reporting, monitoring key performance indicators and recommending corrective actions.
- Ensure compliance with loss-prevention procedures, cash handling and company policies.
- Coordinate with supply chain and retail headquarters for replenishment, special orders and logistical queries.
- Undertake administrative tasks related to store operations, including paperwork, CRM updates and supplier follow-up.
- Lead or participate in short projects linked to operational improvement as part of the apprenticeship curriculum.
Qualifications
- Eligible for an alternance/apprenticeship programme (French apprenticeship or work-study contract) commencing September 2024.
- Currently enrolled in higher education in business, retail management, fashion or related discipline (BTS/DUT/License/Bachelor).
- Strong organisational aptitude with attention to detail and high standards of presentation.
- Professional demeanour, discretion and commitment to delivering luxury-level client service.
- Good interpersonal skills with the ability to coach colleagues and liaise with cross-functional teams.
Skills
Experience
Some prior retail experience or internships in fashion or luxury retail are advantageous; exposure to store operations or supervisory tasks is preferred.
Education
Currently enrolled in a relevant higher-education programme (BTS, DUT, Licence/Bachelor) in business, retail management, fashion or equivalent — eligible for alternance/apprenticeship.
Workplace
The role is situated in Paris, Île-de-France, France. There are currently 3.350 open positions in Paris on Cerulean, with 109 added recently. Within Île-de-France, Cerulean currently features 3.764 open roles, including 121 recent additions. Across France, Cerulean lists 4.324 open roles — 149 of them newly added.
Culture
Chanel cultivates a culture of craftsmanship, refinement and rigorous attention to detail. Employees are expected to uphold the brand’s high standards of client service and product presentation while collaborating in a creative, fast-paced luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.