Chanel Assistant Manager, Client Development
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $72,300–110,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 21, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel seeks Assistant Manager, Client Development in Soho, New York. Lead luxury retail team, drive business growth, and deliver exceptional client experiences. $72,300–$110,000 annually.
Role & Responsibilities
- Coach and inspire the team to deliver elevated client experiences on the selling floor through active presence and mentorship
- Foster a positive, collaborative working environment centered on feedback, diversity, mutual respect, and teamwork
- Provide initial and ongoing training for team members covering Chanel savoir faire, product details, and service delivery excellence
- Represent Chanel in the market by developing the client base through community involvement, partnerships with local high-profile businesses, and seasonal events
- Ensure boutique image and operational standards are upheld while driving business results
- Equip the Boutique Leadership Team with critical business knowledge and insights
Qualifications
- Minimum 3 years of related retail management or client development experience
- Bachelor's degree preferred
- Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives
- Proven ability to thrive in a team environment and work collaboratively
- Understanding of and passion for delivering exceptional client experience
- Excellent communication skills
- Ability to lift 15 pounds
- Flexible schedule with availability for late evenings, weekends, and select holidays
Skills
Experience
Minimum 3 years of related experience in retail management, client development, or luxury brand environment.
Education
Bachelor's degree preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 72,300 to USD 110,000 per annum.
Benefits
Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; family and caregiving benefits including parental leave, fertility support, MilkStork, and Care.com membership; generous paid time off policies including vacation, holiday, sick, and volunteer days; 401(k) and other incentives; robust healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Program; life insurance, accidental death and dismemberment, short-term and long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Development Manager», «Boutique Development Associate», «Client Experience Leader», «Retail Client Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.