Chanel Assistant IT Project Manager – Client Systems

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Accompany business teams through all project phases, including requirements definition, solution design, testing, deployment, and post-deployment support
• Prepare, produce, and track project deliverables including supporting documentation, meeting minutes, technical specifications, and progress reports
• Coordinate, prepare, and facilitate governance meetings, steering committees, and collaborative workshops
• Monitor operational services through demand qualification and tracking, cross-team coordination, incident management, and prioritization of enhancements
• Maintain and improve team documentation repositories, tracking tools, working methodologies, and operational processes
• Execute responsibilities in compliance with Information Systems department standards, methods, and best practices

Qualifications

• Currently in final year of engineering school, business school with IT specialization, or equivalent university programme
• Demonstrated strong interest in IT project coordination, customer journey and service design, and luxury retail and digital challenges
• Excellent organizational and analytical skills with ability to manage multiple workstreams in parallel and anticipate team needs
• Strong interpersonal and written communication abilities; comfortable collaborating with diverse stakeholders
• Proficiency with Microsoft Office tools, particularly Excel and PowerPoint; familiarity with project tracking tools such as Jira is advantageous
• Fluent in both French and English, written and spoken

Skills

Experience

"|Final-year student in engineering, business, or equivalent programme with demonstrated interest in IT project management and digital retail environments. No prior professional experience required, though coursework or internship experience in IT project support, business analysis, or customer service technologies is beneficial.

Education

Final year of engineering school, business school with information systems specialization, or equivalent university degree programme

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.