Chanel Assistant IT Delivery Manager (Alternance) — Product & Authentication Solutions
- Location
- Employment
- Internship
- Seniority
- Intern
- Department
- IT & Technology Systems
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Chanel
Chanel is a globally recognized French maison of haute couture, ready-to-wear, accessories and beauty. Renowned for uncompromising craftsmanship and brand stewardship, Chanel combines heritage-driven creativity with strategic investment in digital and product innovation to support global retail, manufacturing and customer experiences.
Chanel in Paris seeks an Alternance Assistant IT Delivery Manager — Product & Authentication Solutions (Sept 2026). Apprenticeship role supporting digital delivery.
Role & Responsibilities
- Support the IT Delivery Manager in planning, coordinating and tracking deliveries for Product & Authentication digital solutions across fashion operations.
- Contribute to backlog grooming, sprint planning and Agile ceremonies (Scrum/Kanban) and ensure alignment with product owners and business stakeholders.
- Prepare functional specifications, user stories and acceptance criteria for development teams; translate business needs into testable requirements.
- Coordinate vendor activities, oversee integration and manage change requests during development and pre-production phases.
- Drive functional and user acceptance testing (UAT), consolidate test results, track defects and verify remediation prior to release.
- Monitor delivery KPIs, produce status reports and dashboards for stakeholders and steering committees.
- Support release management and rollout activities including deployment checklists, cutover plans and post-release support.
- Maintain project documentation in Confluence/Jira and ensure knowledge transfer to operations and support teams.
Qualifications
- Enrolled in a technical or management degree program (Master’s, engineering school or business school) with a focus on IT, information systems, engineering or digital project management — alternance/apprenticeship format required.
- Strong organizational skills with an ability to prioritise competing tasks in a fast-paced matrix environment.
- Excellent written and verbal communication; ability to liaise with technical teams, product owners and business stakeholders.
- Analytical mindset with attention to detail for writing acceptance criteria and validating test outcomes.
- Proactive, service-oriented attitude and a keen interest in luxury fashion, product traceability and anti-counterfeiting technologies.
- Familiarity with Agile methodologies and basic software development lifecycle (SDLC) concepts.
Skills
Experience
Previous internship or first professional experience in IT delivery, project coordination or product teams is preferred; demonstrable exposure to Agile projects, testing and stakeholder management is advantageous.
Education
Currently enrolled in a bachelor’s or master’s programme in Computer Science, Information Systems, Engineering, Digital Project Management or equivalent (alternance/apprenticeship required).
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Chanel balances deep respect for artisanal heritage with a forward-looking investment in technology and digital transformation. The workplace favours discretion, high standards, collaborative cross-functional work and opportunities to contribute to brand-defining projects.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Delivery Assistant (Apprenticeship) — Product & Authentication», «Junior IT Project Coordinator — Authentication Solutions», «Assistant Delivery Manager, IT Product Solutions (Alternance)», «IT Project Delivery Coordinator — Product Authentication», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.