Chanel Assistant Client Intelligence Analyst

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Collect, process, and analyse client data to identify market trends and consumer preferences across European markets
• Support the preparation of competitive intelligence reports and market analysis for stakeholder review
• Assist in building and maintaining client databases and CRM systems to enhance data accuracy and accessibility
• Collaborate with retail, merchandising, and marketing teams to translate insights into strategic recommendations
• Monitor fashion industry developments and competitor activities to inform strategic planning

Qualifications

• Currently enrolled in a degree programme or recently graduated in business, data science, economics, marketing, or related field
• Demonstrated understanding of client relationship management principles and business intelligence fundamentals
• Strong analytical mindset with proficiency in data organisation and presentation

Skills

Experience

Internship or academic project experience involving data collection, analysis, or client relationship management is preferred but not required for candidates demonstrating strong analytical aptitude.

Education

Bachelor's degree in business administration, economics, marketing, data science, or a related discipline. Candidates in their final year of study are encouraged to apply.

Workplace

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.