Chanel Assistant Boutique Manager
- Location
- Johor BahruJohorMalaysia
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 28, 2026
About %s
Chanel is a privately-held luxury fashion and fragrance house renowned for its iconic designs, timeless elegance, and unwavering commitment to craftsmanship. The brand, founded in 1910, operates a global network of boutiques, e-commerce platforms, and wholesale partnerships, serving discerning clientele across the world. As a maison dedicated to perfection, Chanel maintains strict standards across all aspects of operations, from product presentation to customer service excellence.
Chanel Assistant Boutique Manager position in Johor Bahru, Malaysia. Support luxury retail operations and brand excellence.
Role & Responsibilities
- Support the Boutique Manager in overseeing daily store operations and team coordination
- Ensure compliance with Chanel's brand standards and visual merchandising guidelines
- Deliver personalized client service and contribute to achieving sales targets
- Manage inventory accuracy and stock replenishment
- Train and mentor boutique associates on product knowledge and service excellence
- Maintain a sophisticated and immaculate retail environment
- Assist in client relationship management and follow-up communications
Qualifications
- Proven experience in luxury retail management or supervisory roles
- Strong understanding of Chanel brand values and luxury customer service standards
- Demonstrated ability to lead and motivate retail teams
- Excellent organizational and multitasking capabilities
- Fluency in English and Malay; Mandarin Chinese proficiency is a strong asset
Skills
Experience
Minimum 3–5 years of progressive experience in luxury retail, fashion, or high-end hospitality, with at least 2 years in a supervisory or assistant management capacity.
Education
Secondary education or equivalent; university degree in retail management, business administration, or related discipline is preferred.
Workplace
This position is based in Johor Bahru, Johor, Malaysia, within easy reach of Singapore.
Culture
Chanel cultivates a workplace culture grounded in excellence, precision, and creative innovation. Teams are empowered to uphold the maison's exacting standards while delivering personalised experiences that embody timeless luxury. The brand values discretion, professional integrity, and a shared commitment to the pursuit of perfection in every detail.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Boutique Manager», «Boutique Operations Associate», «Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.