Chanel Area Sales Manager, Fragrance & Beauty
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Mar 25, 2026
About Chanel
Chanel is an independent French luxury house renowned for its haute couture, ready-to-wear, accessories, fine jewelry, watches, fragrance and beauty lines. As an employer, Chanel is recognized for its commitment to craftsmanship, creative excellence and rigorous retail standards, investing in talent development and immersive client service across a global retail network.
Chanel Area Sales Manager role in Hangzhou leading retail excellence and team performance across luxury fragrance and beauty points of sale.
Role & Responsibilities
- Partner with the Visual Merchandising team to ensure window and in-counter displays consistently reflect CHANEL brand image standards
- Communicate company expectations on visual merchandising, maintenance, and grooming to point-of-sale management and teams
- Negotiate with department stores to activate brand visibility programs and enhance brand image across assigned areas
- Foster a culture of excellence and engagement within covered points of sale, ensuring teams perform in alignment with CHANEL vision and mission
- Deliver coaching, recognition, and delegated responsibilities according to performance and individual capability
- Collaborate with People & Organisation team on hiring decisions and talent retention strategies
- Support Regional Sales Manager in allocating sales targets and establishing challenging goals based on sales performance and market trends
- Analyze sales trends and CRM performance across points of sale; develop and execute action plans to improve results
- Manage staff schedules and operational zoning to ensure optimal floor coverage and client service
- Convey company policies on inventory management and ensure completion of weekly and monthly stocktaking procedures
- Work with Store Design, Visual Merchandising on new or renovated counter projects, proposing category zoning and layout arrangements
- Ensure all operational procedures regarding sales, returns, transfers, stock adjustments, and policies are consistently followed
- Monitor market trends in the luxury cosmetics retail industry and provide competitive intelligence and market insights
- Maintain awareness of gray market trends and department store development plans; collaborate with Regional Sales Manager and business development on local initiatives
Qualifications
- College degree or above
- At least 5 years of related sales experience in the luxury or FMCG industry
- Minimum 3 years of multi-city managerial experience in a multinational environment
- Proficiency in CHANEL Point of Sale systems
- Strong leadership and management capabilities including problem-solving, delegation, and coaching skills
- Exceptional eye for detail and commitment to visual merchandising excellence
- Strong client service mindset
- Demonstrated business acumen with ability to understand and synthesize business and market intelligence
- Learning agility and openness to challenging status quo
Skills
Experience
At least 5 years of related sales experience in the luxury or FMCG sector, with a minimum of 3 years in multi-city managerial roles within a multinational organization. Candidates should demonstrate proven track record in retail excellence, team leadership, and sales achievement in a competitive market environment.
Education
College degree or above
Workplace
This position is based in Hangzhou, Zhejiang, China.
Culture
Chanel cultivates a meticulous, creativity-driven workplace where heritage and modernity coexist. Employees are expected to uphold exacting standards of craftsmanship and client service within a collaborative environment that invests in professional development and brand stewardship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Sales Manager», «Retail Operations Manager», «Area Retail Director», «Sales Leadership Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.