Chanel Anti‑Trafficking Project Manager

Overview

Chanel is an independent, privately held global maison recognized for its haute couture, ready‑to‑wear, leather goods and accessories, and beauty lines. Renowned for rigorous craftsmanship, creativity and discretion, the house operates through an international network of boutiques, ateliers and corporate teams and places strong emphasis on protecting its intellectual property and brand integrity.

Role & Responsibilities

• Lead end‑to‑end anti‑trafficking and brand‑protection projects, from scoping and planning through execution and post‑incident review.
• Coordinate cross‑functional stakeholders including legal, security, retail operations, e‑commerce, logistics and external counsel to define and implement mitigation strategies.
• Manage investigations into illicit distribution channels, grey‑market activity and counterfeit operations; prepare evidentiary files and liaison with law enforcement and customs where necessary.
• Develop and execute takedown strategies for online marketplaces and social platforms; supervise notice‑and‑takedown workflows and escalation procedures.
• Implement and optimise commercial and technical countermeasures, including marketplace monitoring solutions, intelligence feeds and case‑management tools.
• Produce regular risk assessments, KPI reporting and executive briefings on trafficking trends, outcomes and recommended policy changes.
• Draft and maintain internal procedures, training materials and awareness campaigns for frontline staff and retail teams to reduce illicit trade.
• Manage relationships with external vendors, investigative partners and service providers, including contract scope and performance monitoring.

Qualifications

• Proven track record in brand protection, anti‑counterfeiting, loss prevention, investigations, or related compliance/enforcement functions.
• Demonstrated ability to run cross‑border investigations and to coordinate with legal teams and public authorities.
• Strong project management skills with experience managing multiple, concurrent initiatives and external vendors.
• Excellent analytical and reporting capabilities; ability to translate investigative findings into commercial and legal actionable plans.
• High degree of discretion, sound judgement and integrity when handling sensitive information.
• Ability to work autonomously within a matrixed international organisation and to influence senior stakeholders.

Skills

Experience

Mid‑level: typically 3–7 years' relevant experience in brand protection, anti‑counterfeiting, loss prevention, corporate security or investigations, including demonstrable experience managing cross‑functional, cross‑jurisdictional projects.

Education

Bachelor’s degree in law, business, criminology, supply chain, security studies or a related discipline, or equivalent professional experience.

Workplace

Culture

Chanel combines exacting standards of craftsmanship with a culture of creative excellence and discretion. The workplace is collaborative and international, demanding professionalism, intellectual curiosity and a strong sense of ownership from its teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.