Chanel Alterations Specialist

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Role & Responsibilities

• Produce high-quality alterations within established timeframe standards, ensuring meticulous execution on delicate materials including fine tweeds, silks, and signature Chanel chains
• Properly fit each garment on clients and execute alterations across a comprehensive range of luxury apparel
• Perform hemming, mending, lengthening, seam taking-in and letting-out, and other advanced tailoring techniques
• Fit garments on clients to determine precise alteration specifications and provide styling and fitting recommendations
• Maintain organized systems for client-owned pieces in accordance with Chanel standards and boutique protocols
• Construct and repair garments according to client specifications and preferences
• Label client pieces and record all alteration requirements with precision
• Communicate with clients to ascertain specifications, needs, and preferences
• Use pressing equipment and irons to finish garments to luxury standards
• Maintain sewing machines and alteration equipment in proper working order
• Build positive team relationships throughout the boutique to foster trust and effective collaboration
• Uphold production standards to deliver the ultimate Chanel experience
• Support boutique operations including opening, closing, inventory receiving, and product shipping to ensure optimal client service

Qualifications

• Minimum 5 years of prior alterations experience in a luxury retail environment
• Sound knowledge of various fabrics and advanced sewing techniques
• Strong technical background in specialty skills such as leather, knits, double-face, beading, and fine tailoring
• Ability to work effectively under time constraints while maintaining exceptional quality
• Exceptional client service skills and interpersonal abilities
• Detail-oriented mindset with meticulous attention to accuracy
• Ability to thrive in a team environment and collaborate effectively
• Understanding of and passion for client experience
• Excellent communication skills
• Passion for the House of Chanel, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the luxury fashion sector
• High School Diploma (minimum)
• Ability to lift 15 lbs regularly
• Flexibility to work late nights, weekends, and select holidays
• Capacity to maintain in-store presence to facilitate boutique operations

Skills

Experience

Previous alterations experience in a luxury retail environment of a minimum 5 years is preferred. Demonstrated proficiency with intricate garment construction, delicate material handling, and luxury clientele is essential.

Education

Minimum High School Diploma.

Workplace

Compensation

The base compensation for this position ranges from USD 27.70 to USD 35 per hour.

Benefits

Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund; Family and caregiving benefits including parental leave, fertility support, MilkStork, and Care.com membership; Generous paid time off policies encompassing vacation, holiday, sick, and volunteer days; 401(k) and other incentives; Robust healthcare offerings including medical, dental, vision, MDLIVE virtual care, One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account, and Employee Assistance Program; Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking benefits.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.