Chanel Advanced Analytics Manager, Watches & Fine Jewelry — North Asia
Chanel is hiring an Advanced Analytics Manager for Watches & Fine Jewelry in Hong Kong — lead analytics for North Asia retail, e‑commerce and CRM.
Overview
Chanel is an independent French maison renowned for haute couture, ready-to-wear, leather goods, fragrance, watches and fine jewelry. As a privately held luxury house, Chanel combines artisanal savoir-faire with global retail and digital operations and invests in long-term creative and commercial excellence across its product divisions.
Role & Responsibilities
- Define and execute the advanced analytics strategy for Watches & Fine Jewelry across North Asia, aligning measurement frameworks with commercial objectives (retail, wholesale and e‑commerce).
- Develop predictive models and quantitative frameworks for demand forecasting, assortment optimization, pricing, markdown simulation and product lifecycle analysis.
- Design and deliver executive-level dashboards and self-service analytics using BI tools to track KPIs (sell-through, inventory days, conversion, AUR, retention) across markets.
- Conduct customer segmentation, CLV modelling and attribution analysis to inform CRM, clienteling and marketing investments for high-value clients.
- Partner closely with regional commercial leads, merchandising, retail operations, marketing and IT to translate data insights into actionable commercial plans.
- Own data quality and governance requirements for Watches & Fine Jewelry datasets; coordinate with data engineering to operationalize pipelines and models (ETL, data validation).
- Lead, mentor and develop a small analytics team and external consultants; set priorities, deliverables and SLAs for analytics projects.
- Communicate complex analytical findings succinctly to non-technical stakeholders and support decision-making with clear recommendations and pro formas.
Qualifications
- Bachelor's degree in Data Science, Statistics, Economics, Engineering or related quantitative discipline; a master's degree is preferred.
- Proven ability to translate advanced analytics into commercial outcomes within retail or luxury sectors.
- Strong stakeholder management skills with experience influencing senior commercial and merchandising leaders across multiple markets.
- Demonstrated experience in deploying analytics projects end-to-end: scoping, modelling, deployment and change adoption.
- Experience managing small teams and external partners, with clear delivery ownership and prioritisation capabilities.
Skills
Experience
Typically 5+ years in analytics or data science roles, with a minimum of 2–3 years focused on retail, luxury goods, or consumer-facing businesses; prior exposure to watches, jewelry or fashion retail is highly advantageous.
Education
Bachelor's degree in a quantitative field required; master's degree or equivalent advanced qualification preferred.
Workplace
This position is based in Hong Kong, Hong Kong, China. Cerulean lists 251 open roles in Hong Kong, including 5 posted recently. The broader Hong Kong area accounts for 256 active listings on Cerulean, 5 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Culture
Chanel blends rigorous commercial ambition with an artisanal, creative ethos. Teams operate with discretion, high standards of craftsmanship and cross-disciplinary collaboration, valuing both analytical rigor and aesthetic sensitivity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.