Chanel Advanced Analytics Manager
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Mar 16, 2026
About Chanel
Chanel is an independent, privately held global luxury house renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. The brand combines heritage craftsmanship with a progressive approach to retail, digital commerce and client experience, maintaining a discreet but influential presence in the global luxury market.
Chanel seeks Advanced Analytics Manager in Seoul for luxury retail insights, dashboards, and strategic decision support. Full-time role.
Role & Responsibilities
- Act as a strategic business partner, developing advanced custom analytics to translate business needs into impactful data insights and solutions
- Collaborate with division domains to address business questions with actionable analytical insights
- Design and build interactive custom dashboards for real-time tracking of key luxury retail KPIs including clienteling effectiveness, product sell-through, boutique performance, and high-value client segmentation
- Develop semantic models for advanced KPI tracking, ensuring analytics reflect the nuances of luxury retail metrics and business logic
- Analyze large datasets to uncover patterns, trends, and performance drivers across domains, markets, and divisions
- Translate data into actionable insights by combining quantitative analysis with qualitative understanding and storytelling to support mid- to long-term business planning
- Validate insights through human feedback and stakeholder input
- Leverage advanced models developed by the Data Activation and Intelligence Hub to support business operations and decision-making
- Collaborate with Market teams to embed analytics into strategic and operational processes
- Design and execute A/B tests to move from hypotheses to validated actions
- Apply causal inference techniques to identify true performance drivers
- Quantify impact and prioritize initiatives by sizing opportunities, estimating ROI, and guiding resource allocation
- Support division and market leadership with clear recommendations for enhancing client experience, loyalty, and conversion across channels
- Track adoption and business impact of delivered analytics solutions
- Contribute to development and documentation of KPI dictionaries and analytics standards tailored to luxury retail
Qualifications
- Bachelor's or Master's degree in Data Science, Analytics, Business, or a related field
- 5+ years of analytics experience, preferably in retail or luxury sectors
- Experience with luxury retail KPIs, customer journey analysis, and omni-channel performance metrics
- Excellent business acumen and communication skills
- Demonstrated ability to work with complex datasets and translate findings for non-technical stakeholders
Skills
Experience
5+ years of analytics experience, preferably in retail or luxury sectors, with demonstrated expertise in luxury retail KPIs, customer journey analysis, and omni-channel performance metrics.
Education
Bachelor's or Master's degree in Data Science, Analytics, Business, or a related field.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Chanel blends traditional savoir‑faire with modern retail and digital innovation, valuing discretion, excellence and creativity. The workplace emphasizes meticulous attention to detail, collaborative cross‑disciplinary work and a commitment to elevating client experience through data‑driven insight.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Data Analytics Manager», «Analytics Lead», «Business Intelligence Manager», «Data Insights Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.