Chanel Administrative Coordinator, Jewelry After-Sales Service
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- High Jewelry
- Posted
- Aug 5, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Chanel Administrative Coordinator for Jewelry After-Sales Service in Paris; manage repair operations and inventory for luxury jewelry division.
Role & Responsibilities
- Manage administrative repair files, including quotation generation and processing
- Distribute components associated with repairs and track internal and external workshop requests, planning, and prioritization
- Serve as primary contact for boutiques, retailers, internal clients, and partner workshops regarding repair status and coordination
- Physically and electronically receive and dispatch valuables to and from markets, internal clients, and partner workshops
- Participate in rolling and general inventory counts for components and finished goods
- Extract data from ERP systems and create performance tracking indicators using pivot tables and advanced spreadsheet analysis
Qualifications
- Bachelor's degree in business administration or equivalent university-level qualification (bac+2 or bac+3)
- 3 to 5 years of professional experience in an administrative role
- Proficiency with Microsoft Office suite
- Fluent spoken and written English
- Strong analytical and organizational capabilities
- Autonomy, attention to detail, and ability to work effectively in complex, matrix-driven international environments
Skills
Experience
3 to 5 years of professional administrative experience, preferably in a complex, international, and matrix-structured organizational environment.
Education
Bachelor's degree in business administration or equivalent university-level qualification (bac+2 or bac+3 minimum).
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry Service Operations Coordinator», «After-Sales Administration Specialist», «Repair Coordination Administrator», «Service Centre Administrative Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.