Chanel Account Planning Specialist
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Chanel
Chanel is an independent haute couture and luxury goods maison renowned for its fashion, leather goods, beauty and fragrance lines. The brand combines artisanal savoir‑faire with rigorous creative direction and global retail presence. As an employer, Chanel prioritizes craftsmanship, brand stewardship and discretion while operating within an exacting, fast‑paced luxury environment.
Chanel — Specialist, Account Planner in New York, NY: drive account strategy and commercial growth for a leading luxury house.
Role & Responsibilities
- Develop comprehensive account plans that translate Chanel’s brand strategy into commercial objectives for key retail and wholesale partners.
- Conduct quantitative and qualitative analysis of sales, distribution and consumer behaviour to identify growth opportunities and optimize assortments.
- Collaborate with sales, merchandising, marketing and finance to set targets, build promotional calendars and align cross‑functional initiatives.
- Prepare clear, persuasive presentations and business cases for internal stakeholders and external retail partners.
- Monitor account performance against KPIs and implement corrective actions to maximise sell‑through and margin.
- Ensure all commercial activity respects Chanel’s brand guidelines, visual identity and luxury positioning.
Qualifications
- Minimum 3 years of experience in account planning, retail/wholesale commercial planning, or brand/marketing strategy—preferably within luxury, fashion or beauty.
- Proven ability to translate data into actionable commercial strategy and to influence cross‑functional stakeholders.
- Strong written and verbal communication skills, including client presentations and executive reporting.
- Track record of managing multiple accounts or projects with high attention to detail and deadline discipline.
- Knowledge of luxury retail operations, merchandising principles and P&L levers is preferred.
Skills
Experience
At least three years of progressively responsible experience in account planning, commercial or brand strategy within luxury retail, fashion, beauty or related consumer sectors. Demonstrated success working with retail partners and driving measurable sales outcomes.
Education
Bachelor's degree in Marketing, Business, Communications or a related field preferred.
Workplace
This position is based in New York, New York, USA.
Culture
Chanel cultivates a discreet, craftsmanship‑driven culture that values aesthetic excellence and meticulous execution. Teams operate collaboratively across functions and markets, balancing creative ambition with rigorous commercial discipline in service of the brand’s heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Planning Specialist», «Strategic Account Planner», «Account Strategy Specialist», «Brand Account Planner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.